Relationship Manager, Commercial Financial Services

RBC • Ottawa, ON

1d • Onsite

About The Position

This role is focused on professional relationship management and delivering top-tier financial advice to Public Sector entities (Municipalities, Universities and Colleges, School Boards, Hospitals, etc.). It requires a specialized approach that aligns sales, products, risk policy, and market strategies to deliver solutions specific to this industry's needs. The role emphasizes financial analysis, cash management, investments, credit, and client acquisition. Success in this role depends on strong solution-development skills, business acumen, portfolio management expertise, and client service. The candidate must be mobile across multiple markets, with the specific working territory to be discussed with the hiring manager.

Requirements

• Minimum 3-5 years commercial banking experience
• Proven track record in business development and exceptional client relationship management
• Passion for providing quality advice and fulfilling client needs
• Strong interpersonal and negotiation skills
• Credit skills including assessment of risk and financial analysis, credit structuring/solutions and presenting the deal
• Specialized industry expertise in a past role (e.g., public sector)
• Experience with emerging communications and technology (i.e., web based meetings, social media, Digital Banking and Mobile Applications)

Nice To Haves

• Entrepreneurial attitude and self-motivation to achieve above average results
• Experience with responding to Requests for Proposals and negotiating Banking Contracts.
• University degree, ideally in commerce, business administration, or related experience
• Continuous learner with a deep curiosity for understanding his/her diverse customers and is up-to-date with changes in client needs, procedures, and relevant products
• Bilingual (French/English)

Responsibilities

• Provide an exceptional client experience by delivering superior business and financial advice.
• Develop a needs-based sales strategy for all clients and prospects to grow revenue, deepen client relationships, and achieve a high standard of client loyalty.
• Demonstrate portfolio management and risk mitigation through the review of financial statements, identifying trends, monitoring risk, and assessing for credit restructuring.
• Leverage sales enabling tools, including sales planning, prospecting, and pre-call planning tools.
• Collaborate and coordinate with internal subject matter specialists to develop and execute a client contact strategy.
• Leverage the expertise of RBC by identifying referral opportunities and making introductions with appropriate referrals to RBC partners.

Benefits

• World-class sales and senior leadership training with countless development opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
• A focus on work-life balance
• A unique opportunity for personal and professional growth
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree