Relationship Manager, Commercial Financial Services

Royal Bank of CanadaRichmond, BC
Onsite

About The Position

This role is all about professional relationship management and delivering top-tier financial advice in an end-to-end industry, whose specialized approach aligns sales, products, risk policy, and market strategies to deliver solutions specific for individual needs. This is a senior role in which your highly developed experience with financial analysis, credit, and client acquisition relationship takes center stage. Your finely honed solution-development skills, combined with your innate business acumen, portfolio management expertise, and knack for client service, sets the stage for success.

Requirements

  • Minimum 3-5 years commercial banking experience
  • Proven track record in business development and exceptional client relationship management
  • Credit skills including assessment of risk and financial analysis, credit structuring/solutions and presenting the deal
  • Specialized industry expertise in a past role (e.g., real estate, healthcare, agriculture)
  • Experience with emerging communications and technology (i.e., web-based meetings, social media, Digital Banking and Mobile Applications)

Nice To Haves

  • Fluency in Mandarin is preferred
  • Strong communication and presentation skills
  • Deep products and services knowledge dependent on industry specialization
  • New client acquisition skills (i.e., pitching the value proposition, lead generation, initial customer contact and cold calling, asking for referrals)
  • University degree, ideally in commerce, business administration, or related experience

Responsibilities

  • Apply your past business development experience for prospecting, and lead generation, to new and existing clients
  • Demonstrate portfolio management and risk mitigation through the review of financial statements identifying trends, monitoring risk, and assessing for credit restructuring
  • Provide an exceptional client experience by delivering superior business and financial advice
  • Leverage the expertise of RBC by identifying referral opportunities, making introductions together with appropriate referrals to RBC partners
  • Collaborate and coordinate with the various teams to develop and execute a client contact strategy
  • Champion digital enablement by becoming an advocate of the RBC mobile application and wallet, promoting regular usage through educating and guiding clients on how to use it

Benefits

  • World-class sales and senior leadership training with countless development opportunities
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
  • A focus on work-life balance
  • A unique opportunity for personal and professional growth
  • Work in a dynamic, collaborative, progressive, and high-performing team
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