Relationship Manager, Commercial Banking-Bilingual

CIBCRouyn-Noranda, QC
Hybrid

About The Position

As a member of the Commercial Banking team, you’ll work with our clients to create end-to-end financial solutions to help build a comprehensive approach to finance growth, manage cash flow, increase efficiency, and mitigate risk. As a Relationship Manager you will manage and grow a portfolio of Commercial Banking clients by proactively developing new business opportunities in the community and ensuring clients’ day-to-day banking needs are being met at the highest level. You will develop new client relationships through business development activities, actively monitor and manage the relationship with the client, and structure, negotiate and document credit and cash management arrangements to deliver what matters to our clients and help them realize their goals. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Requirements

  • Degree/diploma in Business, Finance, Accounting, or related field.
  • Driven to succeed and motivated by accomplishing goals and delivering your best to make an impact.
  • Passionate about people, relationships, and building a diverse network of partners.
  • Build trust through respect and authenticity.
  • Passionate about growing your knowledge.
  • Values matter to you.
  • Bring your real self to work and live CIBC values - trust, teamwork, and accountability.
  • Fluent in French and English to serve clients in the community.
  • Be legally eligible to work at the specified location(s) and, where applicable, must have a valid work or study permit.
  • May be asked to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

Nice To Haves

  • Business Banking
  • Business Development
  • Business Opportunities
  • Client Service
  • Customer Experience (CX)
  • Lending
  • Portfolio Management

Responsibilities

  • Manage and grow a portfolio of Commercial Banking clients by proactively developing new business opportunities in the community.
  • Ensure clients’ day-to-day banking needs are being met at the highest level.
  • Develop new client relationships through business development activities.
  • Actively monitor and manage the relationship with the client.
  • Structure, negotiate and document credit and cash management arrangements.
  • Meet with clients to understand their priorities, advise them on solutions, and provide a forward-looking financial plan.
  • Use your knowledge of cash management, credit, investment and wealth protection to help clients meet their goals.
  • Engage in marketing and outreach activities to show clients you value them and their communities.
  • Grow your network, deepen existing relationships, and collaborate with others to ensure clients are connected to the right people and opportunities.
  • Become a technology expert.
  • Share your knowledge by introducing clients to our mobile banking applications, enabling them to better manage their banking needs.

Benefits

  • Competitive salary
  • Incentive pay
  • Banking benefits
  • Benefits program
  • Defined benefit pension plan
  • Employee share purchase plan
  • Vacation offering
  • Wellbeing support
  • MomentMakers, our social, points-based recognition program
  • Purpose Day; a paid day off dedicated for you to use to invest in your growth and development
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