Relationship Development Associate
About The Position
The Relationship Development Associate (RDA) manages a dedicated portfolio of existing customer accounts. The role focuses on proactive account management, quarterly reviews, and strategic engagement to deepen client relationships and increase revenue through upselling. The associate uses product knowledge and client insights to understand business challenges, engage with executives, and position Granite’s products to support clients’ strategic goals. This is a quota-carrying role focused exclusively on upselling to existing clients, with revenue and commission targets. Occasional travel may be necessary, but travel is not a primary aspect of the role.
Requirements
- 1–2+ years of experience in account management, sales, or client relationship roles; ideally with a focus on upselling or quota-based growth.
- Proven ability to build and maintain executive-level relationships.
- Strong organizational skills and ability to manage a high volume of accounts.
- Exceptional communication and interpersonal skills.
- Ability to understand client business challenges and position solutions effectively.
- Experience with CRM tools such as Salesforce and proficiency in Microsoft Office Suite.
- Flexibility for occasional travel, if necessary.
Nice To Haves
- Bachelor’s degree in Business, Marketing, Communications, or a related field preferred.
Responsibilities
- Serve as the primary contact for assigned accounts, providing support, insights, and solutions tailored to client needs.
- Conduct in-depth quarterly account reviews to assess satisfaction, address needs, and explore new opportunities.
- Identify upsell opportunities and present tailored product solutions to existing clients while working toward revenue and commission targets.
- Build executive-level relationships to understand clients’ strategic goals and align Granite’s products with those objectives.
- Develop in-depth knowledge of Granite’s products to position and sell appropriate solutions.
- Maintain consistent, proactive communication with clients to foster trust, provide assistance, and understand evolving needs or challenges.
- Create account plans to manage client growth, upsell potential, and opportunities to strengthen relationships.
Benefits
- Onsite, fully equipped employee gyms at no cost.
- Health, dental, vision, life, and disability insurance coverage.
- 401(k) retirement plan with company match.
- Childcare benefits.
- Tuition assistance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
