Float Relationship Banker - North Bay, CA

U.S. Bank•Vallejo, CA

4d•$29 - $36•Onsite

About The Position

U.S. Bank is hiring a Float Relationship Banker serving the North Bay, California area. The role is available at multiple locations and levels, and the successful candidate will be hired at the level that aligns with their skills and experience. Relationship Bankers meet with customers face to face, build trusted relationships, assess banking needs, obtain and process customer and account information, explain deposit and loan products and services, and recommend financial solutions tailored to customers’ goals. They originate and close consumer loans, open accounts, and may open or close the branch. The position requires NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including a criminal background and credit check. The role requires working from a U.S. Bank location for all scheduled work days. The position may be hired at the Relationship Banker 2 or Senior Relationship Banker level. The listed pay range is $29.08–$35.54. U.S. Bank offers a comprehensive benefits package, subject to eligibility requirements.

Requirements

High school diploma or equivalent.
Relationship Banker 2: typically four to five years of job-related retail banking experience, or a combination of experience and commensurate training.
Senior Relationship Banker: typically five or more years of job-related retail banking experience, or a combination of experience and commensurate training.
Ability to obtain and maintain NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including meeting applicable criminal background and credit check requirements.
Ability to work from a U.S. Bank location for all scheduled work days.

Nice To Haves

Proven ability to build and foster client relationships through proactive outreach and follow-up.
Ability to engage and communicate effectively with clients.
Thorough knowledge of applicable bank and branch policies, procedures, and support systems; advanced knowledge is preferred for the Senior Relationship Banker level.
Thorough knowledge of retail products and services.
Proven customer service and interpersonal skills.
Experience participating in sales campaigns or promotions.
Experience using and demonstrating digital products and self-service technologies.
Ability to identify customers’ underlying needs while using a digital-first mindset.
Demonstrated advanced proficiency in making appropriate recommendations to meet customer needs reactively and proactively.
Experience in the financial services industry preferred.

Responsibilities

Build and foster client relationships through proactive outreach and follow-up, asking questions to understand financial needs and preferred banking channels.
Identify solutions for new and existing clients by engaging and communicating effectively.
Maintain working knowledge of consumer and business banking products and services, including digital products and services.
Provide a consistent client experience, including greeting clients and processing basic transactions.
Develop collaborative partnerships with branch team members and partners to serve clients.
Open new consumer and business accounts, complete service requests, and submit credit applications.
Educate clients about emerging and self-service digital products and services.
Use available resources and technologies to optimize client experience and provide accurate, operationally excellent service.
Originate and close consumer loans.
Open and/or close the branch as needed.

Benefits

Medical, dental, and vision coverage.
Basic term and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.