Float Relationship Banker - San Francisco, CA

U.S. Bank•San Francisco, CA

4d•$29 - $36•Onsite

About The Position

U.S. Bank is hiring a Float Relationship Banker for a role available at multiple levels, with placement based on the candidate’s skills and experience. Relationship Bankers build face-to-face customer relationships, assess banking needs, provide counsel, process customer and account information, educate clients about deposit and loan products and services, and recommend financial solutions tailored to customers’ goals. The role includes originating and closing consumer loans, opening accounts, and opening and/or closing the branch. The position requires NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z. Registration includes a criminal background and credit check; failure to meet or maintain applicable requirements may result in an offer being rescinded or employment being terminated. The role requires working from a U.S. Bank location on all scheduled work days. The posting covers Relationship Banker 2 and Senior Relationship Banker levels. Both levels require a high school diploma or equivalent and job-related retail banking experience or a combination of experience and commensurate training. The salary range shown corresponds to the lowest level posted and is $29.08–$35.54; actual pay may vary by role location. U.S. Bank offers benefits and incentive and recognition programs, subject to eligibility requirements.

Requirements

High school diploma or equivalent.
For Relationship Banker 2: typically four to five years of job-related retail banking experience, or a combination of experience and commensurate training.
For Senior Relationship Banker: typically five or more years of job-related retail banking experience, or a combination of experience and commensurate training.
NMLS registration is required under the terms of the S.A.F.E. Act of 2008 and Regulation Z, including applicable criminal background and credit checks.
Work from a U.S. Bank location for all scheduled work days.
Comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Nice To Haves

Proven ability to build and foster client relationships through proactive outreach and follow-up.
Ability to effectively engage and communicate with clients.
Thorough knowledge of applicable bank and branch policies, procedures, and support systems; advanced knowledge is preferred for the Senior Relationship Banker level.
Thorough knowledge of retail products and services.
Proven customer service and interpersonal skills.
Experience participating in sales campaigns or promotions.
Experience using and demonstrating digital products and self-service technologies.
Ability to explore and identify customers’ true needs while leveraging a digital-first mindset.
Advanced proficiency in making appropriate recommendations that meet customer needs reactively and proactively.
Experience in the financial services industry is preferred.

Responsibilities

Build and foster client relationships through proactive outreach and follow-up, learning about clients’ financial needs and banking channel preferences.
Identify solutions for new and existing clients by effectively engaging and communicating with them.
Maintain working knowledge of consumer and business banking products and services, including digital offerings.
Provide a consistent client experience, including greeting clients and processing basic transactions.
Develop collaborative partnerships with branch team members and partners to serve clients.
Open consumer and business accounts, complete service requests, and submit credit applications.
Educate clients on emerging and self-service digital products and services.
Use available resources and technologies to optimize the client experience and provide operational excellence and accuracy.
Originate and close consumer loans.
Open and/or close the branch.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.