About The Position

At U.S. Bank, Relationship Bankers build customer relationships and provide financial guidance through in-person, appointment-based, and virtual channels, using a digital-first approach. They assess customers’ banking needs, obtain and process customer and account information, explain and demonstrate deposit and loan products and services, and recommend solutions aligned with each customer’s goals. The role requires occasional willingness to work at nearby locations. The position requires National Mortgage Licensing Service (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with applicable legal and regulatory registration requirements, including maintaining a satisfactory criminal and credit record.

Requirements

  • High school diploma or equivalent.
  • One to four or more years of job-related retail banking experience, or a combination of experience and commensurate training.
  • NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with applicable registration requirements.
  • Maintain a satisfactory criminal and credit record.

Nice To Haves

  • Passion, commitment, and drive to improve clients’ financial lives.
  • Effective and confident client communication.
  • Ability to learn and adapt to new information and technology platforms.
  • Experience in financial services and knowledge of the industry, products, and solutions.
  • Cash handling experience.
  • Active listening and excellent problem-solving skills.
  • Ability to teach customers how to use digital technology.

Responsibilities

  • Build customer relationships and provide counsel through in-person, appointment-based, and virtual channels.
  • Assess and address customers’ banking needs.
  • Obtain and process customer and account information.
  • Demonstrate and educate customers about available deposit and loan products and services.
  • Recommend solutions based on each customer’s goals and needs.
  • Help customers use digital technology.
  • Work at other nearby locations on occasion.

Benefits

  • Healthcare coverage, including medical, dental, and vision.
  • Basic and optional term life insurance.
  • Short-term and long-term disability coverage.
  • Pregnancy disability and parental leave.
  • 401(k) and employer-funded retirement plan.
  • Paid vacation, from two to five weeks depending on salary grade and tenure.
  • Up to 11 paid holiday opportunities.
  • Adoption assistance.
  • Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
  • Incentive and recognition programs.
  • Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.
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