Relationship Banker 1 - Grimes (Sign-On Bonus $1,500)

U.S. Bank•Grimes, IA

3d•$20 - $25

About The Position

Relationship Bankers build relationships with customers through in-person, appointment-based, and virtual interactions, providing counsel while adapting a digital-first mindset. They assess customers’ banking needs, obtain and process customer and account information, explain deposit and loan products and services, and recommend solutions based on each customer’s goals and needs. The role includes proactive outreach and follow-up, maintaining knowledge of consumer and business banking products and digital services, providing an optimal client experience, and collaborating with branch colleagues. The position requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, including the required criminal background and credit check. Failure to meet or maintain registration requirements may result in rescission of an offer or termination of employment.

Requirements

High school diploma or equivalent.
Typically less than four years of job-related retail banking experience, or a combination of experience and commensurate training.
Ability to build and foster client relationships through proactive outreach and follow-up.
Ability to effectively engage and communicate with clients.
Knowledge of applicable bank and branch policies, procedures, and support systems.
Customer service and interpersonal skills.
Experience using and demonstrating digital products and self-service technologies.
Ability to explore and identify customers’ needs while applying a digital-first mindset.
Basic proficiency in making appropriate recommendations that meet customers’ needs reactively and proactively.
Must meet NMLS registration requirements, including criminal background and credit checks.

Nice To Haves

Experience in the financial services industry.

Responsibilities

Build and foster client relationships through proactive outreach and follow-up, learning about customers’ financial needs and banking channel preferences.
Identify solutions for new and existing clients by engaging and communicating effectively with them.
Maintain working knowledge of consumer and business banking products and services, including digital products and services.
Provide a consistent client experience, including greeting clients and processing basic transactions.
Develop collaborative partnerships with branch team members and partners to serve clients.
Open new consumer and business accounts, complete service requests, and submit credit applications.
Educate clients on emerging and self-service digital products and services to help meet their financial needs.
Use available resources and technologies to optimize the client experience and serve clients with operational excellence and accuracy.
Complete the required NMLS registration process and meet applicable registration requirements.

Benefits

$1,500 sign-on bonus.
Healthcare coverage, including medical, dental, and vision.
Basic and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks, depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.