Relationship Banker - Lincoln North Branch - Lincoln, NE

JPMorgan Chase & Co. • Lincoln, NE

5h • Onsite

About The Position

At Chase, Relationship Bankers create memorable experiences for clients and employees by offering welcoming, attentive service and building lasting relationships. In a Chase branch, the Relationship Banker represents the Chase brand and culture, combining banking solutions and financial technology with friendly service.

The role leads in acquiring, managing, and retaining client relationships. The banker uses financial knowledge to understand clients’ needs, recommend thoughtful solutions, contribute to branch success, and connect clients with specialists when needed. The position is subject to Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators and requires NMLS registration under the SAFE Act. Continued employment depends on meeting applicable financial responsibility, licensing, registration, renewal, and compliance requirements.

Requirements

• At least 1 year of sales experience in Retail Banking, Financial Services, or a related industry, with demonstrated success establishing clients, deepening relationships, and delivering results.
• Ability to create memorable client experiences and elevate the client experience.
• Excellent in-person and telephone communication skills, including the ability to tailor product and service features and benefits to clients with differing needs.
• Ability to resolve client issues quickly and effectively with attention to detail and a consistent client experience.
• Ability to operate within established risk parameters and meet internal and external risk and compliance obligations, including required training.
• High school degree, GED, or foreign equivalent.
• Securities Industry Essentials (SIE) exam, FINRA Series 6, state registration (including Series 63 if required), and Life licenses are minimum requirements. Unlicensed applicants must obtain required licenses through JPMC’s licensing program within 180 days of hire; study materials and support are provided.
• Ability to work branch hours, including weekends and some evenings.
• Meet Dodd Frank/Truth in Lending Act Loan Originator qualification requirements; a felony conviction within the last seven years disqualifies applicants from consideration.
• Register with or update the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act immediately after starting, and complete annual renewal and required updates.

Nice To Haves

• College degree or military equivalent.
• Experience adhering to banking policies, procedures, and regulatory requirements.

Responsibilities

• Deliver attentive, friendly service and create a welcoming environment that exceeds client expectations.
• Manage assigned clients and proactively meet with them in person and by phone to build relationships, understand financial needs, and tailor product and service recommendations.
• Communicate clearly and politely in a consultative manner; ask questions and listen to understand and anticipate client needs.
• Educate clients about and connect them to technology solutions, including the Chase Mobile App, Chase.com, and ATMs.
• Learn products, services, and procedures quickly and accurately to consult with clients about banking solutions.
• Collaborate with and connect clients to team experts for specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.
• Complete required training and comply with internal and external risk, compliance, licensing, registration, and renewal obligations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED