Relationship Banker - Savannah Augusta Market- Augusta, GA Area

Bank of America•Augusta, GA

6d•Onsite

About The Position

At Bank of America, the Relationship Banker helps make financial lives better through client connections and Responsible Growth. The role engages clients in the lobby, educates and assists them with transactions through self-service resources such as mobile banking, online banking, and ATMs, and accurately processes cash transactions as needed. Bankers have in-depth conversations to understand clients’ financial and life priorities and connect them with solutions that support their goals. The position contributes to an inclusive, collaborative in-office culture and supports the client experience, operational excellence, and the bank’s risk culture. Bankers build business knowledge by partnering with specialists in small business, lending, and investments. The role is based in the Augusta, Georgia area and may involve working at any financial center within a reasonable distance.

Requirements

High School Diploma, GED, secondary school, or equivalent.
Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results, acting in clients’ best interests.
Ability to collaborate effectively and build and nurture strong relationships.
Passion, commitment, and drive to deliver experiences that improve clients’ financial lives.
Confidence identifying solutions for new and existing clients based on their needs.
Effective and confident communication skills and comfort engaging with all clients.
Ability to learn and adapt to new information and technology platforms.
Confidence educating clients on simple banking transactions through self-service technologies, such as ATMs, online banking, and mobile banking.
Strong critical-thinking and problem-solving skills to meet clients’ needs.
Ability to follow established processes and guidelines and comply with applicable laws and regulations.
Ability to manage time and capacity efficiently and focus on results while acting in clients’ best interests.
Ability to work weekends and/or extended hours, which may include being scheduled at any financial center within a reasonable distance.
40 hours per week.
First shift.

Nice To Haves

Experience in financial services and knowledge of financial services industry products and solutions.
One year of demonstrated successful sales experience in a salary-plus-incentive environment with individual sales goals.
Six months of cash-handling experience.
Bachelor’s degree or business-relevant associate’s degree, such as business management, business administration, or finance.

Responsibilities

Engage clients in the lobby and educate and assist them with transactions using self-service resources, including ATMs, online banking, and mobile banking.
Process client cash transactions accurately and efficiently as needed.
Conduct in-depth conversations to understand clients’ financial and life priorities and connect them with appropriate solutions.
Execute the bank’s risk culture and strive for operational excellence.
Build relationships with clients to meet their financial needs.
Follow established processes and guidelines and comply with applicable laws and regulations.
Grow business knowledge and networks by partnering with specialists in small business, lending, and investments.
Manage financial center traffic, appointments, and outbound calls effectively.
Drive the client experience.
Manage cash responsibilities.