Relationship Banker

Columbia Bank•Roseburg, OR

13d•Onsite

About The Position

Relationship Bankers build meaningful, long-term client relationships by providing customized financial solutions and sound advice, often in collaboration with internal Bank partners. They help clients meet their financial goals and banking needs through education about digital and traditional services, and engage clients and prospects in personal and business financial reviews to identify needs and recommend solutions. The role maintains direct contact with internal and external clients and delivers service in alignment with the bank’s Breakthrough Client Service Standards. The Relationship Banker is the primary branch associate responsible for opening new deposit accounts and originating consumer loans, as well as some small business loans. The role builds and maintains a loan and deposit portfolio, informs customers about services provided by internal partners, and develops prospects through in-branch and outbound business-development activities. The banker independently supports and resolves client issues involving digital products and services and may participate in community activities, including events outside business hours, weekends, volunteerism, and sponsorships. The position is fully onsite at the posted location in Roseburg, Oregon. The role may require acting as a Bank Mortgage Loan Originator (MLO) for open-end transactions only, such as home equity lines of credit, and requires applicable SAFE Act registration. It is not authorized to act as a Bank Closed-End MLO.

Requirements

High school diploma or GED.
At least 2 years of banking and/or demonstrated sales experience.
At least 2 years developing current and new client relationships, achieving sales goals, and building referral sources in a banking or retail environment, with client service and cash-handling experience.
At least 2 years in a lending function involving loan origination and processing.
In-depth knowledge of consumer and business products and services.
Demonstrated proficiency in consumer and business lending, including consumer lending and basic business lending skills.
Ability to understand cash flow, financial statements, and market risk.
Desire and ability to build technology skills across delivery channels, including online banking platforms, Bill Pay, E-Statements, mobile banking, ATMs, and business banking applications.
If acting as a Bank MLO, register in compliance with SAFE Act requirements; the position is not authorized for closed-end mortgage transactions.

Responsibilities

Build meaningful, long-term client relationships by providing customized solutions and sound financial advice.
Engage clients and prospects in personal and business financial reviews to identify financial needs and recommend solutions.
Follow through on commitments and deliver service in alignment with the bank’s Breakthrough Client Service Standards.
Open new deposit accounts and originate consumer loans and some small business loans.
Build and maintain a loan and deposit portfolio.
Educate customers about services provided by internal partners, including Treasury Management services.
Make proactive outbound calls to current and prospective consumer and small business customers.
Develop a pipeline of prospects through in-branch and outbound business-development activities.
Partner with the branch Manager on community business-development meetings as needed.
Independently support and resolve client issues involving digital products and services.
Support the community through activities that may include events during or after business hours, weekends, volunteerism, and sponsorships.
Register as an MLO under SAFE Act requirements if acting as a Bank MLO; the role is limited to open-end transactions.

Benefits

Competitive incentive plan and possible performance-based incentive compensation.
Professional development through tailored premier banker programs.
Career growth opportunities.
Medical, dental, and vision coverage for eligible associates.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance and disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.