Relationship Banker - Edison, Highland Park, Iselin and Perth Amboy, NJ Financial Centers - Bilingual Spanish Required

Bank of America • Perth Amboy, NJ

1d • Onsite

About The Position

At Bank of America, the Relationship Banker engages clients in the financial center lobby, educating and assisting them with transactions through self-service resources such as mobile banking, online banking, and ATMs. The role includes accurately and efficiently processing cash transactions as needed, having in-depth conversations to understand clients’ financial and life priorities, and connecting them with solutions that support their financial goals. The position is based at the Edison, Highland Park, Iselin, or Perth Amboy financial centers in New Jersey and requires bilingual Spanish skills. Bank of America describes its culture as focused on Responsible Growth, inclusion, collaboration, career development, and supporting teammates’ physical, emotional, and financial wellness. The company has an in-office culture with role-specific expectations and flexibility based on business needs.

Requirements

• Bilingual Spanish is required.
• High school diploma, GED, secondary school education, or equivalent.
• Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results, acting in the client’s best interest.
• Ability to collaborate effectively and build and nurture strong relationships.
• Passion, commitment, and drive to improve clients’ financial lives.
• Confidence identifying solutions for new and existing clients based on their needs.
• Effective and confident communication skills and comfort engaging with all clients.
• Ability to learn and adapt to new information and technology platforms.
• Confidence educating clients on simple banking transactions through self-service technologies such as ATMs, online banking, and mobile banking.
• Strong critical-thinking and problem-solving skills to meet client needs.
• Ability to follow established processes and guidelines and comply with applicable laws and regulations.
• Ability to manage time and capacity efficiently and focus on results while acting in the client’s best interest.
• Ability to work weekends and/or extended hours, and to be scheduled at any financial center location within a reasonable distance.
• Available for 40 hours per week on the first shift.

Nice To Haves

• Experience in financial services and knowledge of financial services products and solutions.
• One year of demonstrated successful sales experience in a salary-plus-incentive environment with individual sales goals.
• Six months of cash-handling experience.
• Bachelor’s degree or business-relevant associate degree, such as business management, business administration, or finance.

Responsibilities

• Engage clients in the lobby and educate and assist them with transactions using self-service resources, including ATMs, online banking, and mobile banking.
• Accurately and efficiently process cash transactions for clients as needed.
• Build relationships with clients and have conversations to understand their financial and life priorities and connect them to solutions that meet their goals.
• Execute the bank’s risk culture and strive for operational excellence.
• Follow established processes and guidelines, acting in clients’ and the bank’s best interests and complying with applicable laws and regulations.
• Partner with experts in small business, lending, and investments to grow business knowledge and networks.
• Manage financial center traffic, appointments, and outbound calls effectively.
• Drive the client experience.
• Manage cash responsibilities.

Benefits

• Benefits eligible.
• Access to paid time off.
• Resources and support for employees’ physical, emotional, and financial wellness.
• Affordable, competitive, and flexible benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED