Relationship Banker - Moline Main Branch - Moline, IL
About The Position
As a Relationship Banker in a Chase branch, you represent the company’s brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to help clients. You acquire, manage, and retain client relationships, apply financial knowledge to recommend solutions that address clients’ needs, and contribute to branch success. The position is subject to Dodd-Frank/Truth in Lending Act qualification requirements for Loan Originators and requires registration with the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act. Employment is contingent on meeting applicable qualification and registration requirements, including successful NMLS registration after starting and completion of ongoing renewals and updates. Applicants must also obtain the specified securities and insurance licenses through JPMC’s licensing program within 180 days of hire if not already licensed.
Requirements
- At least 1 year of sales experience in retail banking, financial services, or a related industry, with demonstrated success acquiring clients, deepening relationships, and delivering results.
- Ability to create memorable client experiences.
- Strong in-person and telephone communication skills, including the ability to tailor product and service features and benefits to clients with different needs.
- Ability to resolve client issues effectively and promptly, with attention to detail.
- Ability to comply with risk parameters, risk and compliance obligations, and required training.
- High school degree, GED, or foreign equivalent.
- SIE exam, FINRA Series 6, state registration (including Series 63 if required), and Life licenses. Applicants who are not licensed must obtain the required licenses through JPMC’s licensing program within 180 days of hire; study materials and support are provided.
- Ability to work branch hours, including weekends and some evenings.
- Must meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements; an employment offer is contingent on review of criminal conviction history, credit report, NMLS information, and other relevant information. A felony conviction within the last seven years disqualifies an applicant.
- Must register with or update registration in NMLS under the SAFE Act after starting employment and comply with annual renewal and update requirements.
Nice To Haves
- College degree or military equivalent.
- Experience following banking policies, procedures, and regulatory requirements.
Responsibilities
- Deliver attentive, friendly service and create a welcoming environment that exceeds client expectations.
- Manage assigned clients and proactively meet with them in person and by phone to build relationships, understand financial needs, and recommend relevant products and services.
- Communicate clearly and consultatively, asking questions and listening to understand and anticipate client needs.
- Educate clients about and connect them with digital banking tools, including the Chase Mobile App, Chase.com, and ATMs.
- Learn banking products, services, and procedures and consult with clients about solutions; collaborate with and connect clients to specialists for more complex financial needs.
- Follow policies, procedures, and regulatory banking requirements.
- Operate within established risk parameters and meet internal and external risk and compliance obligations, including completing required training.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
