Relationship Banker - Tier I

Community Financial Services BankPaducah, KY
Onsite

About The Position

This role involves greeting clients warmly, providing exceptional service, and assisting them with their banking needs, questions, and explanations of products and services. The Relationship Banker will perform teller transactions, establish client relationships, determine client needs, and handle various operational tasks such as card issuance, processing deposits, and managing currency. The position also requires learning and complying with company policies, participating in training, and performing other duties as assigned by the Team Leader.

Requirements

  • Ability to greet clients warmly
  • Provide exceptional client service
  • Assist clients with banking needs, questions, and explanation of products and services
  • Perform teller transactions (deposits, withdrawals, transfers, loan payments)
  • Establish client relationships and determine client needs
  • Create, re-pin, and issue debit cards
  • Process night deposit bags and mail deposits/payments
  • Handle large sums of currency, coin, and change orders
  • Assist/oversee opening/closing of cash vaults and Banking Center
  • Learn and comply with CFSB policies and procedures
  • Participate in New Team Member Orientation and Annual Regulatory Trainings

Responsibilities

  • Greet clients with a warm welcome
  • Provide exceptional client service to all clients
  • Assist clients with banking needs, questions, and explanation of products and services
  • Perform teller transactions including, but not limited to: processing deposits, withdrawals, transfers and loan payments
  • Establish client relationships and determine client needs and services
  • Create, re-pin, and issue debit cards for clients
  • Process night deposit bags and mail deposits/ payments
  • Handle large sums of currency, coin and change orders
  • Assist/ oversee with opening/ closing of cash vaults and Banking Center
  • Learn and comply with CFSB policies and procedures
  • Participate in New Team Member Orientation and Annual Regulatory Trainings
  • Perform other duties as requested by the Team Leader
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