Relationship Banker - Tier I (Drive-Thru)

Community Financial Services Bank•Benton, KY

1d•Onsite

About The Position

This role focuses on providing exceptional client service in a drive-thru setting. The Relationship Banker will greet clients warmly, assist with their banking needs, and explain products and services. Key responsibilities include performing teller transactions, establishing client relationships, issuing debit cards, processing deposits and payments, and handling currency and coin. The position also involves assisting with vault operations, adhering to company policies, and participating in required training.

Requirements

Ability to greet clients warmly
Skill in providing exceptional client service
Proficiency in assisting clients with banking needs, questions, and explanation of products and services
Experience performing teller transactions (deposits, withdrawals, transfers, loan payments)
Ability to establish client relationships and determine client needs
Capability to create, re-pin, and issue debit cards
Experience processing night deposit bags and mail deposits/payments
Ability to handle large sums of currency, coin, and change orders
Willingness to assist/oversee with opening/closing of cash vaults and Banking Center
Knowledge of and compliance with CFSB policies and procedures
Willingness to participate in New Team Member Orientation and Annual Regulatory Trainings

Responsibilities

Greet clients with a warm welcome
Provide exceptional client service to all clients
Assist clients with banking needs, questions, and explanation of products and services
Perform teller transactions including, but not limited to: processing deposits, withdrawals, transfers and loan payments
Establish client relationships and determine client needs and services
Create, re-pin, and issue debit cards for clients
Process night deposit bags and mail deposits/ payments
Handle large sums of currency, coin and change orders
Assist/ oversee with opening/ closing of cash vaults and Banking Center
Learn and comply with CFSB policies and procedures
Participate in New Team Member Orientation and Annual Regulatory Trainings
Perform other duties as requested by the Team Leader