Relationship Banker II - Vancouver (Fisher's Landing), WA

U.S. Bank•Vancouver, WA

About The Position

At U.S. Bank, Relationship Bankers build customer relationships through in-person, appointment-based, and virtual interactions, using a digital-first mindset to provide appropriate guidance. They assess customers’ banking needs, obtain and process customer and account information, explain and demonstrate available deposit and loan products and services, and recommend solutions tailored to customers’ goals. The role requires occasional work at nearby locations. It also requires National Mortgage Licensing Service (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with applicable legal and regulatory registration requirements, including maintaining a satisfactory criminal and credit record.

Requirements

High school diploma or equivalent.
Four to five or more years of job-related retail banking experience, or a combination of experience and commensurate training.
Willingness to work in other nearby locations on occasion.
NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with applicable legal and regulatory registration requirements, including maintaining a satisfactory criminal and credit record.

Nice To Haves

Passion, commitment, and drive to improve clients’ financial lives.
Effective and confident client communication.
Proven ability to learn and adapt to new information and technology platforms.
Experience in financial services and knowledge of the financial services industry, products, and solutions.
Cash handling experience.
Active listening and excellent problem-solving skills.
Ability to teach customers how to use digital technology.

Responsibilities

Build relationships with customers through in-person, appointment-based, and virtual interactions.
Assess customers’ banking needs and provide counsel suited to their goals and needs.
Obtain and process customer and account information.
Demonstrate and educate customers about available deposit and loan products and services.
Recommend banking solutions based on each customer’s unique goals and needs.
Teach customers how to use digital technology.
Work at other nearby locations on occasion.
Maintain required NMLS registration and ongoing compliance with applicable legal and regulatory requirements.

Benefits

Healthcare, including medical, dental, and vision coverage.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase.
Pension.