Relationship Banker II - Carlyle Rd
About The Position
At Regions, the Relationship Banker II meets with customers and prospects in person and by phone to determine their financial needs and proactively offer appropriate products, services, and guidance to help them achieve their financial goals. The role is suited to candidates with retail or sales experience who want to begin a career with opportunities for growth, development, and upward mobility. The successful candidate is individually driven and competitive, motivated to work as part of a team, and skilled at identifying customer needs and communicating effectively. The position is incentive eligible, including participation in commission and formulaic incentive plans based on performance against defined metrics and goals. It requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). The role is full time, based in Belleville, Illinois, and may require Saturday work as needed. It is eligible for overtime under the Fair Labor Standards Act for hours worked in excess of 40 per week. The stated job-range target minimum is $46,120.20 USD and the median is $55,160.00 USD. Actual compensation may vary based on factors including experience, skills, knowledge, contribution, location, and job performance.
Requirements
- High school diploma or GED.
- Ability to work Saturdays as needed.
- Ability to handle cash and process cash transactions.
- Ability to communicate in person, by phone, and through electronic channels.
- Ability to use a computer frequently, including typing and maintaining sustained attention to a monitor.
- Ability to walk and stand for extended periods.
- Ability to lift up to 20 pounds.
- Registration with the Nationwide Mortgage Licensing System and Registry (NMLS).
Nice To Haves
- Bachelor’s degree.
- Life Insurance License.
- One year of cash-handling, banking, and/or customer service experience.
- Ability to adhere to policies, procedures, and guidelines.
- Ability to assist customers with digital banking offerings.
- Ability to handle multiple priorities simultaneously.
- Ability to oversee large sums of cash.
- Excellent relationship-building skills.
- Strong communication and customer focus.
Responsibilities
- Achieve branch targets and goals by identifying customer needs and providing guidance and perspective about Regions’ solutions.
- Make outbound calls using generated customer and prospect lead lists to expand existing relationships and acquire new customers.
- Educate and advise customers on Regions’ Consumer and Business products and services, including loan and deposit products.
- Educate customers about digital banking options, including mobile, online, and ATM services.
- Provide a consistent customer experience, including sharing responsibility for greeting customers and processing transactions.
- Take ownership of and resolve customer issues.
- Refer customers to internal experts when complex financial goals or needs are identified.
- Follow bank processes and procedures and applicable laws and regulations, including duties delegated by the Branch Manager.
- Help ensure sound banking practices by managing, identifying, and reporting operational risks.
Benefits
- Paid vacation and sick time.
- 401(k) with company match.
- Medical, dental, and vision benefits.
- Disability benefits.
- Health Savings Account.
- Flexible Spending Account.
- Life insurance.
- Parental leave.
- Employee Assistance Program.
- Associate Volunteer Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
