Relationship Banker II - Smyrna S Lowry Branch

Regions Bank•Nashville, TN

1d•$46,120 - $55,160•Onsite

About The Position

The Relationship Banker II meets with customers and prospects in person and by phone to understand their financial needs and proactively offer appropriate products, services, and guidance to help them achieve their financial goals. The role is suited to candidates with retail or sales experience who are interested in a career with opportunities for growth and development. The successful candidate is individually driven and competitive, works collaboratively toward team goals, identifies customer needs, and communicates effectively. The position is based at the Smyrna South Lowry Street branch in Smyrna, Tennessee. It is full time, incentive eligible, and requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). The role tracks time worked in excess of 40 hours per week and is eligible for overtime under the Fair Labor Standards Act.

Requirements

High school diploma or GED.
Ability to work Saturdays as needed.
Ability to handle cash and process cash transactions.
Ability to communicate in person, on the phone, and through electronic channels.
Ability to use a computer frequently, including typing and maintaining sustained attention to a monitor.
Ability to walk and stand for extended periods.
Ability to lift up to 20 pounds.
Registration with the Nationwide Mortgage Licensing System and Registry (NMLS) is required.

Nice To Haves

Bachelor’s degree.
Life Insurance License.
One year of cash-handling, banking, and/or customer service experience.

Responsibilities

Achieve branch targets and goals by identifying customer needs and providing appropriate guidance about Regions’ solutions.
Make outbound calls using customer and prospect lead lists to expand existing relationships and acquire new customers.
Educate and advise customers on Regions’ Consumer and Business products and services, including loan and deposit products.
Educate customers about mobile, online, ATM, and other digital banking solutions.
Provide an optimal customer experience, including sharing responsibility for greeting customers and processing transactions.
Own and resolve customer issues.
Refer customers to internal experts when complex financial goals or needs are identified.
Follow bank processes and procedures and applicable laws and regulations, complete duties delegated or assigned by the Branch Manager, and help ensure sound banking practices by managing, identifying, and reporting operational risks.