Relationship Banker II - Smyrna S Lowry Branch

Regions • Smyrna, TN

18h • $46,120 - $55,160 • Onsite

About The Position

The Relationship Banker II meets with customers and prospects in person and by phone to understand their financial needs and proactively offer appropriate products, services, and guidance to help them achieve their financial goals. The role is suited to candidates with retail or sales experience seeking career growth and development. The position is based at the Smyrna South Lowry Street branch in Smyrna, Tennessee, is full time, and is incentive eligible. It requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS).

Requirements

• High school diploma or GED.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, by phone, and through electronic channels.
• Ability to use a computer frequently, including typing and sustaining attention to a monitor.
• Ability to walk and stand for extended periods.
• Ability to lift up to 20 pounds.
• Registration with the Nationwide Mortgage Licensing System and Registry (NMLS).
• Ability to adhere to policies, procedures, and guidelines.
• Ability to assist customers with digital banking offerings.
• Ability to handle multiple priorities simultaneously.
• Ability to oversee large sums of cash.
• Excellent relationship-building skills.
• Strong communication skills and customer focus.

Nice To Haves

• Bachelor’s degree.
• Life Insurance License.
• One year of cash-handling, banking, and/or customer service experience.

Responsibilities

• Achieve branch targets and goals by identifying customer needs and providing guidance about Regions’ solutions.
• Make outbound calls using customer and prospect lead lists to expand existing relationships and acquire new customers.
• Educate and advise customers on Regions’ Consumer and Business products and services, including loan and deposit types.
• Educate customers about mobile, online, ATM, and other digital banking solutions.
• Provide a consistent customer experience, including sharing responsibility for greeting customers and processing transactions.
• Take ownership of and resolve customer issues.
• Refer customers to internal experts when complex financial goals or needs are identified.
• Follow bank processes and procedures and applicable laws and regulations, including duties assigned by the Branch Manager.
• Help ensure sound banking practices by managing, identifying, and reporting operational risks.

Benefits

• Paid vacation and sick time.
• 401(k) with company match.
• Medical, dental, and vision benefits.
• Disability benefits.
• Health Savings Account.
• Flexible Spending Account.
• Life insurance.
• Parental leave.
• Employee Assistance Program.
• Associate Volunteer Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED