Relationship Banker II - Ayrsley Branch
About The Position
At Regions, the Relationship Banker II meets with customers and prospects in person and by phone to determine their financial needs, then proactively offers appropriate products, services, and guidance to support their financial goals. The role is intended for candidates with retail or sales experience who are interested in a banking career with opportunities for growth and development. The successful candidate is individually driven and competitive, works effectively as part of a team, identifies customer needs, and communicates well. This position is incentive eligible and requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). It requires tracking hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act.
Requirements
- High school diploma or GED.
- Ability to work Saturdays as needed.
- Ability to handle cash and process cash transactions.
- Ability to communicate in person, by phone, and through electronic channels.
- Ability to use a computer frequently, including typing and sustained attention to a monitor.
- Ability to walk and stand for extended periods.
- Ability to lift up to 20 pounds.
- Registration with the Nationwide Mortgage Licensing System and Registry (NMLS) is required.
Nice To Haves
- Bachelor’s degree.
- Life Insurance License.
- One year of cash-handling, banking, and/or customer service experience.
Responsibilities
- Achieve branch targets and goals by identifying customer needs and providing appropriate guidance about Regions’ solutions.
- Conduct outbound phone calls using generated customer and prospect lead lists to expand existing relationships and acquire new customers.
- Educate and advise customers on Regions’ consumer and business products and services, including loan and deposit types.
- Educate customers about mobile, online, ATM, and other digital banking solutions.
- Provide a consistent, optimal customer experience, including sharing responsibility for greeting customers and processing transactions.
- Own and resolve customer issues.
- Refer customers to internal experts when complex financial goals and needs are recognized.
- Follow bank processes and procedures and applicable laws and regulations, and complete duties delegated and assigned by the Branch Manager.
- Help ensure sound banking practices, including managing, identifying, and reporting operational risks.
Benefits
- Paid vacation and sick time
- 401(k) with company match
- Medical, dental, and vision benefits
- Disability benefits
- Health Savings Account
- Flexible Spending Account
- Life insurance
- Parental leave
- Employee Assistance Program
- Associate Volunteer Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
