Relationship Banker II (Loganville Branch)

Regions Bank•Atlanta, GA

1d•$48,426 - $57,918•Onsite

About The Position

The Relationship Banker II meets with customers and prospects in person and by phone to determine their financial needs and proactively offers appropriate products, services, and guidance to help them achieve their financial goals. The role focuses on building customer relationships, identifying needs, providing financial guidance, and supporting branch goals. It is suited to candidates with retail or sales experience who are interested in career growth and development. The position is based at the Loganville branch in Loganville, Georgia, is full time, and is incentive eligible. It requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Hours worked in excess of 40 per week must be tracked; the role is eligible for overtime under the Fair Labor Standards Act.

Requirements

High school diploma or GED.
Ability to work Saturdays as needed.
Ability to handle cash and process cash transactions.
Ability to communicate in person, by phone, and through electronic channels.
Ability to use a computer frequently, including typing and sustained attention to a monitor.
Ability to walk and stand for extended periods.
Ability to lift up to 20 pounds.
Register with the Nationwide Mortgage Licensing System and Registry (NMLS).
Ability to adhere to policies, procedures, and guidelines.
Ability to assist customers with digital banking offerings.
Ability to handle multiple priorities simultaneously.
Ability to oversee large sums of cash.
Excellent relationship-building skills.
Strong communication skills and customer focus.

Nice To Haves

Bachelor’s degree.
Life Insurance License.
One year of cash-handling, banking, and/or customer service experience.

Responsibilities

Achieve branch targets and goals by identifying customer needs and providing appropriate guidance about Regions’ solutions.
Conduct outbound calls using generated customer and prospect lead lists to expand existing relationships and acquire new customers.
Educate and advise customers on Regions’ Consumer and Business products and services, including loan and deposit types.
Educate customers on mobile, online, ATM, and other emerging digital banking solutions.
Provide a consistent customer experience, which may include greeting customers and processing transactions.
Take ownership of and resolve customer issues.
Refer customers to internal experts when complex financial goals or needs are identified.
Follow bank processes and procedures and applicable laws and regulations, and complete duties delegated by the Branch Manager.
Help ensure sound banking practices, including identifying, managing, and reporting operational risks.