Relationship Banker I

NBH Bank•Austin, TX

155d

About The Position

The Relationship Banker I provides exceptional client service to a diverse audience while building and maintaining relationships with clients and business partners. The role introduces clients to banking products, services, and digital solutions, and requires knowledge of mortgage, business, and installment loan options as well as a broad range of financial and credit services. Bankers may assist other departments as needed and are expected to build positive rapport with clients and associates while treating others with respect and consideration. This position is suited to someone seeking to build a career in finance. The Bank provides training and coaching during onboarding and on the job, with opportunities for advancement as associates demonstrate success. The role involves detailed work that must be completed quickly, accurately, and efficiently within established guidelines, while helping maintain policies and procedures. Flexible scheduling is available as business needs allow, and overtime may be required to the extent necessary, typically no more than 5%. The position is eligible for a quarterly scorecard-based incentive plan. Benefits include insurance, a 401(k), an associate stock purchase program, paid time off, and associate banking perks.

Requirements

High school diploma or equivalent.
Strong work ethic and ability to complete work accurately.
Ability to think logically, analyze situations, and make sound decisions.
Ability to handle multiple tasks simultaneously.
Capacity to work with multiple computer and software systems.
Ability to calculate figures and amounts such as cash back and percentages.

Nice To Haves

Previous banking, cash handling, or financial services experience.
At least 6 months of demonstrated successful sales experience.
Bilingual language skills.
Passionate and motivated self-starter.
Passion for educating clients about banking products and digital technologies.

Responsibilities

Build and maintain relationships with clients, business partners, and fellow associates.
Provide exceptional client service to a diverse audience.
Introduce clients to banking products, services, and digital solutions.
Demonstrate knowledge of mortgage, business, and installment loan options and provide financial and credit services.
Complete detailed work quickly, accurately, and efficiently within established guidelines.
Help maintain guidelines, structure, and established policies.
Assist other departments as needed.
Treat clients and associates with respect and consideration.
Educate clients about banking products and digital technologies available at the Bank.