Part Time Relationship Banker I (20 hours) (Bilingual Spanish/Albanian Preferred)

TD • Lodi, NJ

8d • $24 - $33 • Onsite

About The Position

The Relationship Banker I is a banking professional who brings TD’s relationship-driven banking experience to life by partnering with clients to help them achieve their financial goals. The role builds and deepens client relationships through consultative engagement, product knowledge, personalized solutions, and disciplined execution while adhering to risk and regulatory standards. The position is part-time, 20 hours, and is located in Lodi, New Jersey. Spanish or Albanian bilingual ability is preferred.

The banker engages clients through walk-in opportunities, lead management, and outbound outreach; discovers client needs and priorities; explains relevant banking options and risks; and connects clients with suitable products, services, or partners. The role also provides ongoing guidance on TD products, services, and digital capabilities, supports mortgage inquiries and referrals, and maintains accurate documentation and compliance. It serves as a primary contact for client concerns, resolving issues where possible and escalating them when needed.

The position requires a high school diploma or GED (or equivalent education and experience), at least one year of experience engaging clients in a service, sales, or relationship-building environment, and the ability to obtain and maintain NMLS registration as required. Teller or financial-institution cash-handling experience and a notary license (or ability to obtain one) are preferred. The role requires satisfactory background and credit checks and eligibility under applicable loan-originator and mortgage-loan-originator requirements.

Requirements

• High school diploma or GED, or equivalent combination of education and experience.
• At least 1 year of experience engaging with clients in a service, sales, or relationship-building environment.
• Experience educating clients on products and services in a consultative manner.
• Ability to communicate clearly and effectively with clients and colleagues.
• Ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment.
• Sound judgment and problem-solving skills in client interactions.
• Basic proficiency with Microsoft Office or similar workplace technologies.
• Ability to complete required job-related training upon hire.
• Ability to obtain and maintain active registration with the Nationwide Mortgage Licensing System and Registry (NMLS) as required for the role.
• Eligibility for employment with a covered financial institution under applicable Regulation Z standards and eligibility for NMLS registration under the SAFE Act.
• Satisfactory criminal background check and credit report check, and required applicant statements or certifications regarding government-agency findings.
• Compliance with applicable policies, procedures, AML laws, and regulatory requirements.

Nice To Haves

• Teller or cash-handling experience in a financial institution.
• Notary license, or ability to obtain one.
• Bilingual Spanish or Albanian ability.

Responsibilities

• Acquire clients at a bank location through walk-in opportunities, lead management, and outbound outreach.
• Conduct meaningful, goals-based discovery to understand client needs and priorities.
• Explain relevant product and service options, including features, benefits, and potential risks, in clear and transparent language.
• Provide personalized solutions and next steps, connecting clients with appropriate products, services, or partners.
• Establish follow-up and reinforce client relationships to support long-term financial progress.
• Educate clients about TD products, services, and digital capabilities and provide ongoing guidance.
• Engage clients on mortgage products, accept mortgage inquiries, and refer clients for mortgage solutions or other residential lending activities.
• Resolve client concerns end-to-end where possible and escalate issues when required.
• Maintain accurate client information and documentation, follow policies and regulatory requirements, and protect clients and the Bank.
• Verify client identification, maintain data integrity, follow authentication standards, and comply with AML requirements.
• Identify discrepancies, material changes, or risk indicators and escalate them appropriately.
• Complete required training and strengthen risk and compliance knowledge.
• Share insights and best practices, collaborate with colleagues and partners, and contribute to a positive and inclusive team environment.
• Participate in performance and development activities and take accountability for outcomes.

Benefits

• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development, training, mentoring, and recognition programs.
• Base salary and variable compensation or incentive awards, with eligibility generally through participation in an incentive plan.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED