Banking Center Relationship Banker 2- Babylon Village, NY
About The Position
The Relationship Banker 2 serves Banking Center customers and supports the team in meeting sales, service, and operational goals. The role processes customer financial transactions in accordance with bank rules, regulations, and guidelines. Through clear communication and active listening, the banker identifies customers’ financial needs, builds trust, develops sales opportunities, generates leads, and provides quality service. The position also develops partnerships with other business segments through collaboration and communication, and helps supervise and coach fellow Relationship Bankers. The banker responds accurately and promptly to customer needs, evaluates customer needs and recommends appropriate financial products and services, and performs routine teller transactions. The role supports initiatives intended to grow and improve the Banking Center, works toward individual and team goals, and maintains compliance with applicable regulations and bank policies. The banker also assists with colleague coaching and onboarding new bankers. This position is based at the Banking Center in Babylon Village, New York. The schedule may be flexible or rotating and may include Saturdays, Sundays, or extended hours. Travel to alternate Banking Centers may be required.
Requirements
- High school diploma or General Education Degree (GED).
- Demonstrated success in leading, coaching, and motivating.
- Working knowledge of all products and services.
- Keep current with systems used for branch transaction processing.
- Strong customer service skills and ability to support teamwork and create a positive working environment.
- Ability to work a flexible and/or rotating schedule; Saturdays, Sundays, and extended hours may be required.
- Travel to alternate Banking Centers may be required.
- Must be legally authorized to work in the United States full-time without employer sponsorship to commence employment.
Nice To Haves
- Associate and/or bachelor's degree.
- 3–4 years of customer service and needs-based banking sales experience.
- 0–2 years of supervisory experience.
- Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Responsibilities
- Respond to customer needs accurately and in a timely manner, using available resources and tools.
- Evaluate customers’ needs and offer appropriate financial products and services through needs-based conversations.
- Perform routine teller transactions, including deposits, withdrawals, check cashing, loan payments, and other transactions.
- Support sales, retention, and other bank initiatives that advance Banking Center growth and profitability objectives.
- Meet or exceed individual and team sales, service, and operational goals.
- Maintain compliance with Federal and State regulations and bank policies and procedures, and meet or exceed branch audit and operations evaluation requirements.
- Assist with supervising Banking Center colleagues by providing coaching and support.
- Act as a role model and help onboard new bankers.
- Develop and maintain partnerships with business segments through collaboration and communication.
Benefits
- Competitive rewards package.
- Benefits designed to support employees, their families, and their well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
