Relationship Banker 1 - Rosemont

U.S. Bank•Rosemont, IL

21h•Onsite

About The Position

Relationship Banker builds relationships with customers through in-person, appointment-based, and virtual interactions, adapting a digital-first mindset to provide appropriate counsel. The role develops trusted client relationships by assessing and addressing banking needs, obtaining and processing customer and account information, explaining and demonstrating available deposit and loan products and services, and recommending solutions aligned with each customer’s goals and needs. The position requires working from a U.S. Bank location on all scheduled workdays and a willingness to work at other nearby locations on occasion. It requires National Mortgage Licensing Service (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, along with ongoing compliance with applicable legal and regulatory registration requirements, including maintaining a satisfactory criminal and credit record.

Requirements

High school diploma or equivalent.
One to four or more years of job-related retail banking experience, or a combination of experience and commensurate training.
Willingness to work in other nearby locations on occasion.
NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, and ongoing compliance with applicable legal and regulatory registration requirements, including maintaining a satisfactory criminal and credit record.
Ability to work from a U.S. Bank location for all scheduled workdays.

Nice To Haves

Passion, commitment, and drive to deliver an experience that improves clients’ financial lives.
Effective and confident client communication.
Proven ability to learn and adapt to new information and technology platforms.
Experience in financial services and knowledge of the financial services industry, products, and solutions.
Cash handling experience.
Active listening and excellent problem-solving skills.
Ability to teach customers how to use digital technology.

Responsibilities

Build relationships with customers through in-person, appointment-based, and virtual channels.
Assess and attend to customers’ banking needs.
Obtain and process customer and account information.
Demonstrate and educate clients on available deposit and loan products and services.
Recommend solutions based on each customer’s goals and needs.
Teach customers how to use digital technology.

Benefits

Healthcare, including medical, dental, and vision coverage.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.