Relationship Banker 1 - Rosemont

U.S. Bank•Rosemont, IL

1d•$23 - $28•Onsite

About The Position

U.S. Bank Relationship Bankers build customer relationships through in-person, appointment-based, and virtual interactions, using a digital-first mindset to provide effective counsel. They establish trust by assessing and addressing customers’ banking needs, obtaining and processing customer and account information, explaining available deposit and loan products and services, and recommending solutions aligned with each customer’s goals. The role requires willingness to work occasionally at other nearby locations and requires working from a U.S. Bank location on all scheduled workdays. The position requires National Mortgage Licensing Service (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, along with ongoing compliance with applicable legal and regulatory registration requirements, including maintaining a satisfactory criminal and credit record. Applicants must also comply with U.S. Bank policies and procedures, including its Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Requirements

High school diploma or equivalent.
One to four or more years of job-related retail banking experience, or a combination of experience and commensurate training.
NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with applicable legal and regulatory registration requirements.
Maintain a satisfactory criminal and credit record.
Work from a U.S. Bank location for all scheduled workdays.
Comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Nice To Haves

Passion, commitment, and drive to improve clients’ financial lives.
Effective and confident client communication.
Ability to learn and adapt to new information and technology platforms.
Experience in financial services and knowledge of the industry, products, and solutions.
Cash handling experience.
Active listening and excellent problem-solving skills.
Ability to teach customers how to use digital technology.

Responsibilities

Build relationships with customers through in-person, appointment-based, and virtual channels.
Assess and address customers’ banking needs and provide appropriate counsel.
Obtain and process customer and account information.
Demonstrate and educate customers about available deposit and loan products and services.
Recommend solutions based on each customer’s goals and needs.
Help customers learn to use digital technology.
Work occasionally at other nearby locations as needed.

Benefits

Healthcare, including medical, dental, and vision coverage.
Basic term and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks, depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.