Rehabilitation Technician - Hawthorne Square - Naperville

Duly Health and Care•Naperville, IL

5d•$15 - $18•Onsite

About The Position

The Rehabilitation Technician supports physical and occupational therapy services at Duly Health and Care’s Hawthorne Square clinic in Naperville. Working under the direct supervision of the Clinic Director and with guidance from PT/OT providers, the technician supports patient care, clinic operations, and front-end administrative tasks. The position is full-time, 30–40 hours per week, Monday through Friday, with hours varying between 7:00 a.m. and 7:00 p.m. Two evenings until 7:00 p.m. are required, and travel to other sites is expected to cover staffing needs. Duly describes its environment as a collaborative, physician-led team that puts patients at the center of care and offers opportunities to contribute to coordinated care and patient outcomes.

Requirements

CPR certification required; certification is offered through Duly Health and Care.
High school diploma.
Knowledge of common medical terminology and abbreviations.
Understanding of therapy modality principles, contraindications, and precautions.
Ability to identify proper patient setup on therapy equipment and adjust the equipment.
Ability to identify planes of movement and demonstrate proper exercise positioning.
Team-oriented approach.
Attention to detail and follow-through.
Problem-solving, lateral-thinking, and reasoning skills.
Communication skills.

Responsibilities

Provide patient care, support, and guidance.
Carry out plans of care under the guidance of PT/OT providers.
Set up and adjust exercise equipment appropriately.
Assist with setup and delivery of modalities such as electrical stimulation, ultrasound, and hot or cold packs.
Use demonstrations and cueing to help patients understand exercises.
Monitor patient safety and response to exercise intensity.
Discuss patient performance with PT/OT providers.
Monitor patient arrivals and help patients begin scheduled appointments on time; keep patients informed of clinician delays.
Maintain cleanliness of the clinic, including waiting areas, exam rooms, and equipment.
Order supplies to keep the clinic stocked under the direction of the Manager.
Perform front-end tasks, including check-in, collecting copays or other financial responsibility, answering phones, and scheduling future appointments.
Communicate with the PT/OT and Chiropractic referral team via chat regarding patient insurance benefits.
Manage clinician schedules, including patient confirmation calls and rescheduling as needed.

Benefits

Comprehensive medical, dental, and vision benefits, including healthcare navigation assistance.
Mental health benefit at no cost.
Employer-provided life and disability insurance.
Tuition reimbursement of $5,250 per year.
Immediate 401(k) match.
40 hours of paid volunteer time off.
Culture committed to community engagement and social impact.
Up to 12 weeks of parental leave at 100% pay, subject to eligibility requirements.
Financial benefit for adoption and surrogacy for non-physician team members, subject to eligibility requirements.
Potential additional compensation through shift differentials, bonuses, and other incentives.