Rehabilitation Specialist V

ServiceSource • Vero Beach, FL

3d

About The Position

The Rehabilitation Specialist V supports clerical and contract operations for ServiceSource’s Division of Vocational Rehabilitation (DVR) work under the direction of the VP of Operations. The role coordinates records, expense and time tracking, supply orders, travel, events, safety documentation, and reports needed for DVR contractual obligations across Florida. The employee may provide backup to a Rehabilitation Specialist III in the corresponding office. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The position requires an associate degree in business, accounting, social service, or a related field as preferred, or a high school diploma or GED plus at least two years of related work experience. A valid driver’s license and/or reliable transportation for work-related travel is required; eligible drivers must have a good motor vehicle record. The work environment is usually quiet. Physical duties include regularly standing, reaching, and talking or hearing; occasionally walking and sitting; and occasionally lifting or moving supplies weighing up to 50 pounds. Reasonable accommodations may be made.

For benefit-eligible employees, ServiceSource may offer medical, dental, and vision coverage; company-paid disability, life, and accidental death and dismemberment insurance; a 403(b) retirement plan with matching contributions; flexible spending and health savings accounts; an Employee Assistance Program; a wellness program; tuition assistance; and paid time off that increases with tenure. ServiceSource is an equal opportunity and E-Verify employer, maintains a drug-free workplace, and requires pre-employment background checks. Its pay transparency policy prohibits discrimination against employees or applicants for inquiring about, discussing, or disclosing pay, subject to the stated exceptions for employees with access to compensation information as part of their essential duties.

Requirements

• High school diploma or GED plus two years of work-related experience.
• Valid driver’s license and/or access to reliable transportation for work-related travel.
• Eligible drivers must have a good motor vehicle record (MVR).
• Strong interpersonal and organizational skills.
• Knowledge of community and community resources.
• Excellent oral/verbal communication skills.

Nice To Haves

• Associate degree (AA/AS) in business, accounting, social service, or a related field.

Responsibilities

• Review staff state expense forms before they are entered into the expense reporting system.
• Send monthly reminders, collect unit Pre-ETS time tracking, and submit it to the Contracts department.
• Maintain logs of Pre-ETS participant services for contract obligations.
• Collect Employment Outcome requests from counselors across units and submit them monthly to the State Contract Office and VP.
• Plan travel and conferences and handle ordering for DVR ServiceSource staff and management.
• Maintain required information logs for Florida employees under the DVR contract.
• Perform typing, filing, record-keeping, copying, telephone answering, and other clerical assignments.
• Provide backup to the Rehabilitation Specialist III in the corresponding office when needed.
• Mail supplies to staff and management.
• Maintain PPE inventory lists and track needs for all ServiceSource DVR offices statewide.
• Maintain postage requests and reports for all DVR Private Units.
• Maintain and coordinate safety logs and training.
• Compile reports required for monthly and yearly DVR contractual obligations as outlined by the VP of Operations.
• Complete travel requests and reimbursements accurately and promptly, and complete timesheets promptly.
• Ensure expenses are submitted during the month in which they are incurred.
• Support clerical Contracts operations under the direction of the VP of Operations.
• Order monthly supplies for units statewide, including envelopes, name badges, and business cards.
• Maintain staff logs, including management contact information, staff home addresses, new hires, VR and ServiceSource office addresses, DVR teleworking equipment, and ServiceSource equipment.
• Maintain tracking logs for laptop and cell phone replacements, new-hire welcome packets, VR office phone trees, and management holiday vacation schedules.
• Schedule and plan management training events.
• Review and comply with the CRC Code of Ethics.
• Perform other responsibilities as assigned.

Benefits

• Medical, dental, and vision plans for employees and their families.
• Company-paid disability, life, and accidental death and dismemberment insurance.
• 403(b) retirement plan with company dollar-for-dollar matching up to 3% of the employee’s contribution.
• Flexible Spending and Health Savings accounts.
• Employee Assistance Program.
• Wellness Program.
• Tuition Assistance.
• Paid time off that increases based on tenure.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED