Rehabilitation Specialist V

ServiceSource, Inc. • Vero Beach, FL

4d

About The Position

The Rehabilitation Specialist V supports clerical and contract operations for ServiceSource’s Division of Vocational Rehabilitation (DVR) work across Florida. The role coordinates and tracks information, reports, supplies, travel, events, safety activities, and staff records to support DVR units and meet contractual obligations. The position works under the direction of the VP of Operations and provides backup to a Rehabilitation Specialist III when needed.

The role also performs general clerical work, including typing, filing, record-keeping, copying, and answering telephones. It requires regular standing and reaching, occasional walking and sitting, and occasional lifting or moving of products and supplies weighing up to 50 pounds. The work environment is usually quiet.

Requirements

• High school diploma or GED plus two years of work-related experience.
• Valid driver’s license and/or access to reliable transportation for work-related travel.
• Eligible drivers must have a good motor vehicle record (MVR).
• Strong interpersonal and organizational skills.
• Knowledge of the community and community resources.
• Excellent oral/verbal communication skills.

Nice To Haves

• Associate degree (AA/AS) in business, accounting, social service, or a related field.

Responsibilities

• Review staff state expense forms before they are entered into the expense reporting system.
• Send monthly reminders, collect unit Pre-ETS time tracking, submit it to the Contract’s department, and maintain logs of Pre-ETS participant services for contract obligations.
• Collect Employment Outcome requests from counselors across all units and submit them monthly to the State Contract Office and VP.
• Coordinate travel planning, conference planning, and ordering for DVR ServiceSource staff and management.
• Maintain required information logs for Florida employees under the DVR contract.
• Perform typing, filing, record-keeping, copying, telephone answering, and other clerical assignments.
• Provide backup to the Rehabilitation Specialist III in the corresponding office when needed.
• Mail supplies to staff and management.
• Maintain PPE inventory lists and track needs for DVR offices across the state.
• Maintain postage requests and reports for all DVR Private Units.
• Maintain and coordinate safety logs and trainings.
• Compile monthly and yearly reports required for DVR contractual obligations, as outlined by the VP of Operations.
• Complete travel requests and reimbursements accurately and on time; complete timesheets promptly and ensure expenses are submitted during the month they are incurred.
• Support clerical contract operations under the direction of the VP of Operations.
• Order monthly supplies for all units across the state, including envelopes, name badges, and business cards.
• Maintain staff logs, including management contact information, staff home addresses, new hires, VR ServiceSource office addresses, teleworking equipment logs for DVR, and equipment logs for ServiceSource.
• Maintain tracking logs for laptop and cell phone replacements, new-hire welcome packets, VR office phone trees, and management holiday vacation schedules.
• Schedule and plan management training events.
• Review and comply with the CRC Code of Ethics.
• Perform other responsibilities as assigned.

Benefits

• Medical, dental, and vision plans for employees and their families.
• Company-paid disability, life, and accidental death and dismemberment insurance.
• 403(b) retirement plan with dollar-for-dollar company matching up to 3% of the employee’s contribution.
• Flexible Spending and Health Savings accounts.
• Employee Assistance Program.
• Wellness Program.
• Tuition Assistance.
• Paid time off that increases with tenure.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED