REHAB SVC SUPV 2
About The Position
The Rehabilitation Services Supervisor supervises rehabilitation staff, including therapists in physical therapy, occupational therapy, speech therapy, and audiology, and may also supervise rehabilitation support staff. The position oversees employees and rehabilitation service operations, ensures compliance with policies and procedures, coordinates staff scheduling and assignments, and addresses or escalates clinical, program, and operational issues. The supervisor monitors service efficiency, productivity, staff utilization, patient progress, and performance, and contributes to improvements in patient satisfaction and clinical outcomes. The role provides guidance and development to staff, including performance and competency evaluations, training, mentoring, coaching, orientation, and in-service education. It also supports resource and budget administration, equipment and supply oversight, recruiting, staffing recommendations, and special projects. The supervisor collaborates with multidisciplinary teams and other departments on patient care and operational improvements, and may provide skilled therapy intervention to patients in the designated setting as needed, typically for less than 50% of the time.
Responsibilities
- Supervise rehabilitation therapists, therapy aides, and support staff providing diagnostic and therapeutic patient care.
- Monitor staff utilization and productivity, as well as patient progress.
- Oversee rehabilitation service operations and clinical workflows for assessing, diagnosing, and treating patients; ensure compliance with procedures; coordinate schedules and assign work.
- Counsel staff on communicating test results and treatment objectives and methods to patients’ families, applying rehabilitation specialty techniques, and using new technology.
- Provide input on standards for diagnosing and treating patients.
- Participate in implementing patient care improvement initiatives and new clinical workflows.
- Analyze data and feedback to identify process and system improvements for patient satisfaction and clinical outcomes.
- Report patient care activities and treatment-area operations to management.
- Monitor equipment inventory, recommend supplies, and identify better equipment.
- Assist with resource administration by supervising staff use of resources.
- Recommend operational improvements that increase efficiency and contain costs.
- Communicate and collaborate with multidisciplinary healthcare teams on patient care and improvements in care or business operations.
- Participate in multidisciplinary teams and department committees.
- Coordinate information with patient finance departments to support accurate patient coding and billing.
- Participate in recruiting and conduct new employee orientation.
- Recommend staffing and budget changes to support efficient rehabilitation services operations.
- Evaluate staff performance and competency and define development goals aligned with rehabilitation service goals.
- Train rehabilitation therapists on therapy techniques and regulations.
- Mentor and coach staff in professional goals and areas for growth.
- Consult rehabilitation leaders on performance improvement strategies.
- Assist management with staff development, training, and competency assessment.
- Coordinate implementation of special projects or programs.
- Facilitate in-service training for healthcare staff on rehabilitation service therapy.
- Collaborate with care coordination, referral management, patient finance, and other departments.
- Provide skilled therapy intervention to patients in the designated setting as needed, typically less than 50% of the time.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
