Rehabilitation Program Specialist for Employment Services

State of North Carolina•Wake County, NC

1d•$57,983 - $84,000•Hybrid

About The Position

The Rehabilitation Program Specialist for Employment Services provides Division-wide leadership to support high-quality job placements for individuals who are blind, visually impaired, or deafblind. The role focuses on competitive wages, career advancement opportunities, benefits, and long-term job retention. It guides Business Service Representatives across seven district offices and manages agency employment-related contracts in accordance with state regulations and internal policies. The position conducts comprehensive contract reviews, completes program-required evaluations such as Competitive Integrated Employment Reviews, and supports relationships with Community Rehabilitation Providers. It interprets and applies WIOA/SE federal guidelines to inform program operations and advises leadership and staff on implementation. The specialist also contributes to accountability and compliance through agency audits and supports Division efforts to strengthen employment outcomes for consumers. The position is eligible for a hybrid work option. The physical requirements are classified as light work, involving exertion of up to 20 pounds occasionally, up to 10 pounds frequently, or negligible force constantly; the worker sits most of the time. The State of North Carolina offers health insurance options, standard and supplemental retirement plans, NCFlex benefits, paid vacation, sick and community service leave, and paid parental leave for eligible employees.

Requirements

Master’s degree in a discipline relative to the program from an appropriately accredited institution and four years of related experience; OR a bachelor’s degree in a discipline relative to the program area from an appropriately accredited institution and six years of related experience; OR an equivalent combination of education and experience.

Nice To Haves

Demonstrated experience administering and managing contracts, including completing annual contract reviews and ensuring renewals are finalized by established deadlines.
Documented success conducting Competitive Integrated Employment Reviews and applying results to support program compliance and employment service quality.
Proven track record providing guidance and training to distributed teams, including Business Service Representatives across multiple district offices.
Demonstrated experience analyzing and interpreting WIOA/SE federal guidelines and advising leadership and staff on their application to agency programs and services.
Established proficiency completing program audits, such as the Division’s annual Worker’s Compensation audit, within required timeframes and documenting outcomes accurately.

Responsibilities

Provide leadership to support high-quality employment outcomes for consumers who are blind, visually impaired, or deafblind.
Guide and train Business Service Representatives in each of the seven district offices to support consistent employment service delivery.
Administer and manage all agency employment-related contracts in accordance with state regulations and internal policies.
Renew all ongoing contracts on or before established due dates and document renewal activities.
Conduct annual reviews of all agency contracts utilized during the program year.
Complete Competitive Integrated Employment Reviews to support compliance with federal requirements.
Build and maintain relationships with Community Rehabilitation Providers offering supported employment and work adjustment services.
Study and apply WIOA/SE federal guidelines, advising leadership and staff on regulatory implications for program operations.
Complete the Division’s annual Worker’s Compensation audit by the established deadline.
Monitor program needs and align activities with Division priorities to support continuous improvement of employment services.