Rehab Services Supervisor Outpatient

HCA Healthcare • McAllen, TX

8d

About The Position

The Supervisor of Rehab Therapy oversees a specific shift or segment of Rehab Therapy operations to support high-quality, patient-centered care. The role coordinates staffing levels and treatment schedules, monitors the amount, type, and quality of therapy services, and guides therapeutic care to promote optimal outcomes and patient satisfaction. The Supervisor may also work as a licensed therapist, administering prescribed therapy modalities and treatments.

The Supervisor serves as a liaison among patients, families, staff, and physicians; supports staff development and teamwork; and helps ensure compliance with safety, regulatory, documentation, and hospital standards. The position is with Rio Grande Regional Hospital in McAllen, Texas, which provides inpatient and outpatient services. Benefits eligibility may vary by location.

Requirements

• Three years of clinical experience.
• Bachelor's degree in a rehabilitative science such as PT, OT, or ST.
• Basic Cardiac Life Support (LPT).
• Current Texas licensure as a Physical Therapist, Occupational Therapist, or Speech-Language Pathologist.

Nice To Haves

• Outpatient experience preferred.
• Leadership experience preferred.

Responsibilities

• Prepare and implement staffing schedules, adjusting them as needed to maintain appropriate staffing levels.
• Help determine admission category and placement, such as observation status or inpatient admission, when a case manager is absent.
• Complete rounding on therapy staff according to established time frames.
• Serve as a liaison between patients, families, staff, and physicians.
• Identify patient complaints, resolve issues, and report them to management.
• Identify and communicate quality, safety, or risk issues to the appropriate leader for resolution.
• Ensure timely and accurate documentation of services according to hospital and departmental standards.
• Ensure completion of daily charges.
• Compile reports for chaplaincy services, social services, nursing administration, and others, and help staff complete additional reports to facilitate communication.
• Facilitate allocation of appropriate resources to ensure quality.
• Authorize procurement of supplies and equipment in emergent situations.
• Promote teamwork and cooperation across the facility.
• Support strategies to promote high patient satisfaction.
• Mentor staff and serve as a professional role model.
• Reinforce staff training.
• Ensure compliance with safety and other regulatory standards and hospital policies.
• Assist the Program Director with interviewing applicants for open therapy positions.
• Resolve interdepartmental conflict, following the chain of command.
• Administer specialty treatments and physical agents as prescribed by a referring physician.
• Perform other duties as assigned.
• Adhere to the Code of Conduct and Mission and Value Statement.

Benefits

• Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager