Rehab Office Coordinator (55855)

Greenfield Rehabilitation Agency/Rehab Resources•Mequon, WI

8d•Onsite

About The Position

Rehab Resources is seeking a driven and organized Rehab Office Coordinator to join their Pediatric Outpatient Clinic team in Mequon, WI. This role is responsible for managing the insurance authorization process, handling data entry, maintaining schedules, assisting at the reception desk, and ensuring a clean, welcoming environment. While experience with insurance authorization and medical coding is important, passion and dedication are highly valued. The position offers a great work-life balance with a Monday-Thursday schedule from 7:30 a.m. to 4:00 p.m. and half days on Fridays. Rehab Resources is a therapist-owned and operated company committed to supporting its pediatric therapy team, guided by core values of Agility, Integrity, and Community.

Requirements

At least 18 years of age.
High school diploma or equivalent.

Nice To Haves

At least 1 year of medical or healthcare experience.
Previous Insurance experience strongly encouraged.

Responsibilities

Serve as the first point of contact for families, teachers, and staff regarding therapy services.
Schedule appointments for pediatric therapy services, coordinating with families and the therapy team.
Assist in maintaining accurate records and processing referrals.
Manage the insurance authorization process to ensure timely approvals for therapy services.
Manage communication between therapists, families, schools, and other healthcare professionals.
Ensure smooth office operations and provide excellent customer service.
Assist with billing tasks related to pediatric therapy services.
Collaborate with the pediatric therapy team to ensure therapy plans and appointments are well-coordinated.
Maintain compliance with healthcare and educational regulations.