BMC-Rehab Admin Coord - 100405

WVU Medicine•Berkeley, CA

2d•Onsite

About The Position

Schedules all procedures performed in the outpatient department of rehabilitation, coordinates, and performs administrative function of the department and other assigned special projects. This role is in our Cardiac and Pulmonary Rehabilitation facility at the Dorothy McCormack Center on BMC's campus. Some insurance verification and authorization responsibility is included in this role, but we will provide training.

Requirements

High school graduate or equivalent.
BLS certification within 30 days of hire date.
Three (3) years of recent experience in a physician/medical office—scheduling, registration, business office functions
Use a computer keyboard, monitor and mouse.
Answer telephones and transcribe messages.
Communicate verbally, written and electronically with healthcare personnel, families and patients.
Excellent customer service skills.
Ability to work independently with minimal supervision.

Nice To Haves

Degree from an accredited university in accounting or business-related field
Medical coding certification

Responsibilities

Schedules appointments and meetings for assigned manager, director or executive. Maintains calendar for assigned manager, director, executive or other support department staff.
Schedules all procedures performed in the outpatient rehab office.
Makes contact with insurance providers to obtain authorization for patient therapy.
Ensures patient registration, billing and other applications are coordinated according to procedure.
Obtains and scans patient’s insurance/medical cards and driver’s license into the registration system.
Coordinates and assists in the completion of all activities relating to the patient’s finances.
Facilitates the collection and distribution of information and to expedite a smooth and timely billing and collection process.
Verifies insurance. Validates pre-cert/pre-auth information after completion of insurance verification and record results in the system. Performs other insurance related functions as needed.
Understand and use applicable CPT and ICD-10 codes.
Acts as department resource by being of assistance and providing reassurance to patients and patient’s families.
Documents and reports malfunctioning equipment immediately to appropriate management staff.
Answers telephone, receives and delivers messages via electronic e-mail, fax, phone or fax.
Completes supply ordering accurately and in a timely manner, following up on backorders as needed.
Assists therapists as needed during patient sessions.
Ensures the front office is manned effectively at all times.
Complete Medicare Secondary Payer forms, medical necessity screening and verifies applicable payer and service.
Follows up on accounts as directed.
Follows established computer downtime procedures.
Performs quality and compliance audits as directed.
Reviews monthly denial report and resolves any insurance discrepancies in a timely manner.