Regulatory Witness Training Program Manager

American Electric Power • Columbus, OH

2d • Onsite

About The Position

Responsible for developing, communicating, and implementing training programs that prepare employees to serve as effective witnesses in state and federal regulatory and other administrative proceedings. This role ensures witnesses understand testimony expectations, questioning techniques, professionalism, and compliance requirements. The Manager coordinates and conducts learning and training with business unit management, subject matter experts, and legal teams to create clear, practical, and consistent witness preparation materials and training experiences. Employees in this position are industry experts who demonstrate competency, knowledge, and skill through achieved results. They train in the classroom, research new methods, develop new training, and help onboard and mentor other instructors.

The position develops and delivers training content, job aids, presentations, and supporting materials tailored to regulatory cases; assesses training needs based on the regulatory work plan; and consults with management and employees on priorities. It plans and coordinates training schedules and learning opportunities, facilitates and evaluates training, supports mock cross-examination and pre-hearing preparation, and updates materials based on lessons learned, regulatory changes, and feedback. The role tracks completion and effectiveness, recommends improvements, maintains confidentiality, and supports additional training projects and committees as assigned.

This is an onsite position at AEP Headquarters in Columbus, Ohio. Occasional travel may be required for witness preparation and hearings. Filing requirements and deadlines may require work on weekends, holidays, or vacations.

Requirements

• Bachelor’s degree from an accredited college or university.
• Minimum of 8 years of related work experience.
• Experience developing and delivering training programs in electric utility legal, regulatory, or compliance environments.
• Strong communication, facilitation, and presentation skills.
• Ability to work with technical and non-technical audiences.
• Knowledge of electric utility operations, regulatory processes, and witness preparation.
• Familiarity with deposition, hearing, and testimony preparation.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Proficient oral and written communication skills, including the ability to articulate strategy and provide guidance to management and witnesses.
• Proficiency with Microsoft Office, specifically Microsoft Word and Excel.

Nice To Haves

• A major or significant coursework in Communications, Organizational Development, Instructional Design, Public Policy, Pre-Law, Accounting, Business, Economics, Engineering, Finance, or a similar field.
• 5 years of leadership or training experience.

Responsibilities

• Develop, communicate, and implement training content, job aids, presentations, and supporting materials tailored to specific regulatory cases.
• Forecast, plan, and analyze learning and training needs based on the regulatory work plan.
• Consult with management and employees on learning and training priorities.
• Facilitate scheduling, coordination, and improvement processes.
• Develop and communicate training calendars, courses, and learning opportunities to management teams and employees.
• Teach, instruct, facilitate, and evaluate learning and training activities, including guidance on testimony best practices, handling cross-examination, maintaining credibility, and responding accurately and concisely.
• Lead improvement teams and instructor development.
• Support mock cross-examination witness sessions, coaching activities, and pre-hearing preparation.
• Research and select appropriate training resources and tools using industry best practices.
• Lead improvements and updates to training resources.
• Update training content based on lessons learned, regulatory changes, and organizational feedback.
• Track training completion, evaluate effectiveness, and recommend improvements.
• Maintain confidentiality and handle sensitive information with professionalism and discretion.
• Support and facilitate additional training projects, committees, and meetings as assigned.
• Train in the classroom, research new methods, develop new training, and help onboard and mentor other instructors.

Benefits

• Base salary
• Annual bonus
• Long-term incentive
• 401K match
• AEP Pension
• Comprehensive benefits package intended to support and enhance employees’ overall well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Manager