REGULATORY SPECIALIST I - 79001387

State of Florida • Tampa, FL

2d • Onsite

About The Position

This position works independently to process, track, and maintain district records and files, research reports, licenses and other related inquiries, performs technology duties including extensive knowledge and use of Versa: Regulation and OnBase, responds to complaints and inquiries from the public, and performs duties of the AAII as needed.

Responsible for preparing and processing legal documents. Processing of such documents would include but not be limited to tracking compliance mail receipts/hand service and providing the Settlement Officer proof of service for each case. Maintains compliance log. Prepares and maintains files as needed.

Responsible for document imaging of all documents using On-base. Responsible for creating files as assigned. Inputs data, scans reports, files inspection reports, and retrieves and copies files as needed.

Responsible for performing technology duties, which includes but is not limited to computer software and hardware, data systems and Versa: Regulation.

Responsible for maintaining computer logs as directed. Prepares a print-out of all computer logs as requested by the District Manager. Maintains back up files of all tracking systems.

Answers a busy multi-line telephone and distributes messages/complaints to employees. Researches or refers questions about inspection reports, license status or related inquiries. Answers information calls accurately. Assist with taking and logging complaints and service requests; refers them to appropriate personnel.

Opens and date stamps all incoming mail. Distributes mail to the proper section or employee. Prepares and mails all outgoing mail. Processes Certificate of Balcony Inspections by date stamping, copying, and returning stamped copies to the operators.

Responsible for tracking food borne illness complaints. Notifies the appropriate Department of Health personnel, if applicable, of the complaint. Logs complaints and notifies inspector.

Assists with preparation of district correspondence, and the preparation of recurring and special reports. Maintains special files for the district as directed.

Performs assigned duties of the AAII in their absence, including the handling of revenue.

Performs other work as required.

Requirements

• Complete all fields in the Candidate Profile.
• Work history, hours worked, and formal education must be verifiable in the Candidate Profile.
• Two years of general office experience to include customer service experience and experience with Microsoft Office Suite (i.e. Word, Excel, Access, Outlook).
• Ability to interpret statutes and rules.
• Ability to evaluate and make decisions on licensure issues.

Nice To Haves

• Extensive knowledge and use of Versa: Regulation and OnBase.
• Skilled in using various Microsoft programs including, Word, Access and Excel.

Responsibilities

• Process, track, and maintain district records and files.
• Research reports, licenses, and other related inquiries.
• Perform technology duties including extensive knowledge and use of Versa: Regulation and OnBase.
• Respond to complaints and inquiries from the public.
• Perform duties of the AAII as needed.
• Prepare and process legal documents, including tracking compliance mail receipts/hand service and providing proof of service.
• Maintain compliance log.
• Prepare and maintain files as needed.
• Perform document imaging of all documents using On-base.
• Create files as assigned.
• Input data, scan reports, file inspection reports, and retrieve and copy files as needed.
• Maintain computer logs as directed and prepare print-outs as requested.
• Maintain back up files of all tracking systems.
• Answer a busy multi-line telephone and distribute messages/complaints.
• Research or refer questions about inspection reports, license status, or related inquiries.
• Answer information calls accurately.
• Assist with taking and logging complaints and service requests, referring them to appropriate personnel.
• Open and date stamp all incoming mail and distribute mail.
• Prepare and mail all outgoing mail.
• Process Certificate of Balcony Inspections.
• Track food borne illness complaints and notify appropriate personnel.
• Log complaints and notify inspector.
• Assist with preparation of district correspondence and reports.
• Maintain special files for the district.
• Perform assigned duties of the AAII in their absence, including handling revenue.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed