Regulatory & Licensing Coordinator

Ziply Fiber•Kirkland, WA

4d•$65,000 - $90,500•Onsite

About The Position

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge. As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals. Our Company Values: • Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention. • Empowering You: We help customers choose what is best for them, and we support employees in implementing new ideas and solutions. • Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other. • Earning Your Trust: We build trust through clear, honest, human communication. Job Summary The Regulatory & Licensing Coordinator will support Ziply Fiber’s Legal and Regulatory team, with a primary focus on managing the company’s municipal and state licensing program. This role is responsible for independently identifying and obtaining required licenses, tracking renewal deadlines, and helping ensure ongoing compliance across multiple jurisdictions. In addition, this position provides hands-on legal administrative support and ownership of key legal operations functions, including project management, basic contract support (routing and signatures), subpoena routing, litigation management, compliance calendaring, and reporting. The ideal candidate is highly organized, systems-minded, and detail-oriented, with the ability to manage multiple projects with shifting priorities and collaborate across departments to streamline processes, improve data quality, and help the team deliver timely, business-focused legal services.

Requirements

High school diploma or GED.
Bachelor’s degree or equivalent practical experience in legal operations or administrative support within a corporate or law firm environment.
Minimum of three (3) years of experience in a law firm or corporate legal department, including experience supporting legal operations, contracts, regulatory, or corporate matters (or equivalent experience).
Strong proficiency in Microsoft Office 365 (i.e., Outlook, PowerPoint, Excel, and Word)
Experience implementing new technology and process improvements; familiarity with matter trackers, AI tools, and project management platforms (e.g., Smartsheet) or similar systems preferred.
Demonstrated project management skills, including the ability to independently manage multiple projects with shifting priorities while ensuring precision and excellence.
Proactive, resourceful self-starter with sound judgment on when to seek guidance; strong follow-through and ownership mindset.
Comfortable in a dynamic environment where priorities can change rapidly while delivering results efficiently.
Strong interpersonal, written, and verbal communication skills; ability to build trusting partnerships with non-legal colleagues.
Proven ability to maintain strict confidentiality and exercise professional judgment when handling sensitive data.
Ability to work overtime as needed.
Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.

Nice To Haves

Paralegal certificate preferred.
Prior experience with business licensing is strongly preferred.

Responsibilities

Independently research and determine licensing requirements for municipal and state jurisdictions; prepare, submit, and track license applications through approval.
Manage the full lifecycle of existing licenses, including maintaining a comprehensive license database, monitoring renewal deadlines, and ensuring timely renewals to maintain compliance.
Support entity and subsidiary records and annual filings.
Process incoming subpoenas and legal requests; coordinate with internal stakeholders to gather responsive documents and ensure timely responses.
Maintain and update the litigation tracker to ensure accurate status reporting and visibility into pending matters.
Assist with matter intake and holds; coordinate discovery support and document collection; process subpoenas and responses; and maintain organized, auditable files.
Handle document processing, electronic signatures, and contract tracking; ensure timely routing, execution, and escalation.
Format and review letters, contracts and policies.
Maintain organized business files and records in accordance with company retention policies; support audits, reporting, and retrieval of executed agreements and documents as needed.
Review and process invoices and expense reports for the Legal, Regulatory, and External Affairs team.
Coordinate travel arrangements and itineraries for team members, including booking flights, accommodations, and ground transportation.
Manage calendars and coordinate meetings, including scheduling and organizing meeting logistics.
Monitor the Legal inbox; triage, route, and respond to incoming inquiries in a timely manner.
Assist with onboarding new team members.
Perform other duties as required to support the business and evolving organization.