Regulatory Inspection Program Coordinator - Western PA

FirstEnergy•PA, PA

About The Position

This position is a Distribution Tech - Regulatory role with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. It performs regulatory reporting and inspection work for the Company’s Distribution function. The preferred reporting location is the Greensburg Corporate Office, though other FirstEnergy service centers in western Pennsylvania will be considered. The coordinator plans and supports the Electrical Service and Safety Standards (ESSS) inspection program, including scheduling inspections and training inspectors. The role tracks inspection-related repairs and records, reviews inspection progress using GIS and related systems, prepares reports for management and regulators, and coordinates audits. It also performs circuit inspections and patrols for regulatory and maintenance needs, supports process and documentation development, and assists with emergency and storm-related activities. The position may require travel to off-site locations, FirstEnergy facilities, and customer sites. The role requires a bachelor’s degree in Engineering Technology or a related discipline with 0–1 years of related experience, or a high school diploma or equivalent with at least two years of related experience. Related experience includes knowledge of work planning and scheduling, construction and maintenance practices, procedures, methods, materials, equipment, and tools. Candidates should develop knowledge of applicable electrical codes and company guidance, communicate effectively, provide quality customer service, balance priorities, and use relevant PC software and company systems. Access to a personal vehicle and a valid driver’s license are required.

Requirements

Bachelor’s degree in Engineering Technology or a related discipline and 0–1 years of related work experience; alternatively, a high school diploma or equivalent and at least two years of related work experience.
Related work experience includes knowledge of work planning and scheduling, construction and maintenance practices, procedures, work methods, materials, equipment, and tools used to determine resources for construction and maintenance activities.
Develop knowledge of the National Electric Safety Code (NESC), National Electric Code (NEC), and Customer Guide for Electric Services (CGES).
Understand the Company’s Accident Prevention Handbook and Manual of Operations and their practical workplace application.
Be self-motivated and able to balance competing priorities.
Provide quality customer service internally and externally.
Have solid verbal and written communication skills.
Have experience with PC software applications, including Microsoft Office (Word, Excel, Access, PowerPoint, etc.), Outlook, SAP, GIS, CREWS, and database query tools.
Have access to a personal vehicle for commuting to various facilities and locations as required, and possess a valid driver’s license.

Responsibilities

Demonstrate and direct a solid commitment to all aspects of safety.
Plan and schedule annual Electrical Service and Safety Standards (ESSS) inspection activities; develop, plan, coordinate, and conduct annual ESSS process training for inspectors.
Initiate follow-up repair work in SAP (DX notifications) and release work to customer request scheduling (CREWS).
Enter repairs completed during ESSS inspections on the applicable SAP order number.
Work with Line Shops on repair requests and track and monitor repairs for each shop.
Use GIS and Gatekeeper Distribution Line Inspections (DLI) reports to review progress of automated ESSS inspections by site and unit, using MDT/TOUGHBOOK tools.
Provide monthly and annual ESSS Program reports to Operating Company Management and the Corporate Regulatory Group.
Participate in Public Utilities Commission (PUC) desk audits of ESSS Inspection Programs.
Coordinate ESSS Inspection Program audits conducted by Corporate Internal Auditing or Corporate Operations Services groups.
Follow up on concerns and issues identified during ESSS activities, and support Line Supervisors and Planners in meeting Operating Company, Corporate Regulatory, and PUC requirements.
Assist in creating processes, flow charts, and supporting documentation such as manuals and charts.
Create processes to integrate ESSS inspection and repair activities with other Operating Company activities as needed.
Update recloser records and address missing or incorrect information in SAP and GIS after ESSS inspections.
Retain ESSS inspection records and documentation for the periods specified by the PUC.
Follow up with the Mapping and Records group on GIS changes required as a result of ESSS inspections.
Prepare regulatory commitment reports and monthly or quarterly reports for the PUC.
Prepare data for pole-inspection contractors, audit contractor reports, and update records as required.
Perform PUC-driven regulated ESSS circuit inspections.
Perform circuit inspections and patrols for maintenance programs, condition work, proposed projects, and AEC/regulatory-required projects.
Assist during emergencies and storm-related activities and travel to off-site locations, FirstEnergy offices, training facilities, and customer sites when requested.