Regulatory Compliance Manager (Remote - OR, WA, or ID)

Oregon Community Credit UnionEugene, OR
Remote

About The Position

OCCU, a member-owned credit union based in Eugene, Oregon, is guided by its vision to Enrich Lives. This vision shapes every action, aligning the team with a greater sense of purpose. With each interaction, OCCU strives to positively impact individuals and communities. The values of tenacity, humility, and big-heartedness are central to OCCU's commitment to prioritizing members. OCCU is seeking a Regulatory Compliance Manager to lead our Regulatory Compliance team. This remote opportunity requires residency in either Oregon, Washington or Idaho. The Regulatory Compliance Manager partners with leadership to establish and maintain a comprehensive Compliance Management System that ensures regulatory adherence, effective risk mitigation, and sound governance. This role is responsible for identifying and managing compliance risks, monitoring regulatory changes, overseeing fair lending and HMDA, managing complaint handling and issue resolution, and serving as a liaison during audits. The position provides strategic guidance and insights to promote a proactive, risk-aware culture and ensure ongoing compliance with federal and state laws. As a leader, you will set clear goals aligned with organizational objectives and oversee performance management, with Human Resources support as needed. You will ensure each team member has an active development plan, provide regular feedback and development discussions, and foster a cohesive, motivated team capable of meeting daily operational demands and long-term goals. Effective communication and strong delegation will support team growth and maintain a highly skilled, cross-trained staff. In this role, you are responsible for leading OCCU�s regulatory compliance efforts. This includes oversight of the annual privacy policy review; ensuring compliance with applicable state and international privacy laws; and managing fair lending and HMDA reporting. Responsibilities also include governance of compliance policies, issues, and controls; providing compliance risk guidance for new products, services, technologies, and third-party relationships; and managing regulatory compliance issues from identification through remediation and closure. The position supports the development and maintenance of an effective Compliance Management System, serves as a key point of contact for regulatory examinations and audits, supports Compliance Committee reporting (including to the Supervisory Committee and/or Board), and collaborates with management to develop, implement, and periodically update compliance policies and procedures.

Requirements

  • At least five years of direct banking regulatory compliance experience in a management or leadership role.
  • Strong expertise in federal and state regulations impacting deposit, lending, commercial, and small business products.
  • Demonstrated success managing compliance risk within a formal Compliance Management System (CMS).
  • Ability to interpret guidance from regulatory agencies (CFPB, OCC, FDIC, NCUA, FRB, and FinCEN).
  • Ability to respond to regulatory inquiries.
  • Strong policy and report-writing skills.
  • Ability to partner effectively across functions.
  • A bachelor’s degree (or equivalent experience driving measurable business outcomes).
  • Ongoing training and certification maintenance (CRCM certification is preferred but not required).

Nice To Haves

  • CRCM certification is preferred.

Responsibilities

  • Lead the Regulatory Compliance team.
  • Partner with leadership to establish and maintain a comprehensive Compliance Management System.
  • Ensure regulatory adherence, effective risk mitigation, and sound governance.
  • Identify and manage compliance risks.
  • Monitor regulatory changes.
  • Oversee fair lending and HMDA.
  • Manage complaint handling and issue resolution.
  • Serve as a liaison during audits.
  • Provide strategic guidance and insights to promote a proactive, risk-aware culture.
  • Ensure ongoing compliance with federal and state laws.
  • Set clear goals aligned with organizational objectives and oversee performance management.
  • Ensure each team member has an active development plan.
  • Provide regular feedback and development discussions.
  • Foster a cohesive, motivated team capable of meeting daily operational demands and long-term goals.
  • Ensure effective communication and strong delegation to support team growth and maintain a highly skilled, cross-trained staff.
  • Oversee the annual privacy policy review.
  • Ensure compliance with applicable state and international privacy laws.
  • Manage fair lending and HMDA reporting.
  • Govern compliance policies, issues, and controls.
  • Provide compliance risk guidance for new products, services, technologies, and third-party relationships.
  • Manage regulatory compliance issues from identification through remediation and closure.
  • Support the development and maintenance of an effective Compliance Management System.
  • Serve as a key point of contact for regulatory examinations and audits.
  • Support Compliance Committee reporting (including to the Supervisory Committee and/or Board).
  • Collaborate with management to develop, implement, and periodically update compliance policies and procedures.

Benefits

  • Low-cost medical, dental, and vision insurance
  • 401(k)-retirement plan with employer match
  • Paid time off
  • 13 paid holidays
  • Tuition reimbursement for eligible education and training
  • Company-paid long-term disability
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