About The Position

PetLab Co. is seeking a meticulous, driven Regulatory Affairs Compliance Specialist to support regulatory compliance across its digital and physical marketing, products, and quality processes. The role is hybrid or remote in the UK, with occasional travel to the central London office, and supports the company’s growth and expansion into new markets and product categories. The specialist will work autonomously and collaboratively with the Compliance, Quality, and New Product Development teams in a fast-paced environment. The position offers a salary of £38,000–£40,000 plus bonus and benefits.

Requirements

  • At least 2–3 years of proven experience in a regulatory or compliance environment.
  • Knowledge of product compliance, including labels, creatives, social media, and blogs.
  • Strong communication and organisational skills.
  • Initiative, logic, and a self-starting approach.
  • Strong attention to detail, problem-solving skills, and a collaborative, consultative approach.
  • Ability to work as part of a team and autonomously.
  • Strong knowledge of Microsoft Office and willingness to learn additional software.
  • Ability to multitask and manage stress effectively in fast-paced situations.
  • Ability to plan ahead, prepare for meetings, and maximise time and productivity.
  • Accountability, follow-through, ownership of work, and willingness to take corrective action.
  • Adaptability and a positive attitude when priorities change.
  • Resourcefulness and a proactive approach to finding solutions.
  • Strong time management, including understanding deadlines and communicating promptly.

Nice To Haves

  • Experience in food, pharmaceutical, animal feed, or supplement regulation or compliance.
  • Previous experience working with regulatory agencies.
  • Experience with AI tools and systems, including understanding their potential applications in compliance and regulatory processes.

Responsibilities

  • Review digital and physical marketing content to ensure relevant compliance requirements are met.
  • Support product registrations in various countries and states.
  • Support the planning and execution of product trials and regulatory inspections.
  • Monitor changes in regulatory legislation and guidelines.
  • Assist with implementing requirements for labelling, storage, and packaging.
  • Assist with regulatory review of product labels and other claims.
  • Liaise with regulatory authorities.
  • Assist with the internal complaints process by reporting and advising accordingly.
  • Support the Quality team with implementing the HACCP policy and other quality requirements.
  • Review claims substantiation and support the claims substantiation process.
  • Build and maintain a knowledge database, including storing, tracking, and sharing information within the team.
  • Maintain regulatory databases and trackers.
  • Assist with expansion into new markets and product categories.
  • Study key scientific and legal regulatory documents relating to new and existing products.
  • Work with the New Product Development and Quality teams to support timely product launches.
  • Research potential risks relating to new and existing products, reporting and advising accordingly.

Benefits

  • Private health care through Vitality.
  • 28 days of annual leave plus public and bank holidays.
  • Help@Hand Employee Assistance Programme.
  • Royal London workplace pension scheme with a 5% employer contribution.
  • Enhanced maternity, paternity, and adoption leave.
  • Nursery salary sacrifice scheme.
  • Learning and development budget.
  • Annual puppy therapy in partnership with Paws in Work.
  • Free breakfast, fruit, and snacks in the office.
  • Dogs welcome in the working environment.
  • Life assurance: a tax-free lump sum equivalent to four times basic salary for chosen beneficiaries in the event of the employee’s death while employed.
  • Discount vouchers and gym memberships through WellHub.
  • Electric vehicle salary sacrifice scheme.
  • An extra day off to volunteer, plus a £50 contribution to a chosen charity.
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