Part-Time Regular Permit Specialist

City of New Braunfels • New Braunfels, TX

3d • Hybrid

About The Position

Under general supervision, this position validates and processes permit applications and related documents; provides information and customer assistance and explains City codes and policies. This role is part of the Transportation & Construction Services Department and is responsible for serving the current and future needs of the New Braunfels community.

Requirements

• High School diploma or GED equivalent; AND one (1) year of experience in technical support functions, preferably in a government environment; OR an equivalent combination of education and experience.
• Must possess a valid Texas Driver’s License.
• Knowledge of City organization, operations, policies and procedures.
• Knowledge of reading plans, permit applications and specifications, and communicating technical requirements to architects, engineers, contractors, developers and the general public.
• Knowledge of principles of record keeping and records management.
• Knowledge of general purposes and techniques of inspection and plan review.
• Knowledge of municipal codes and ordinances.
• Skill in reading construction plans, permit applications and specifications, and communicating technical requirements to architects, engineers, contractors, developers and the general public.
• Skill in reading, understanding and applying standards and procedures, applicable State and Federal rules and regulations, and City policies and procedures.
• Skill in reading drawings, plans and specifications.
• Skill in applying department standards and City policies.
• Skill in establishing and maintaining cooperative working relationships with employees and the public.
• Skill in operating a personal computer utilizing a variety of business software.
• Effective communication, both oral and written.
• Municipal code interpretation.

Responsibilities

• Provides Department information and customer service; answers questions as first point of contact for customers; answers questions within scope of authority and training.
• Reviews and accepts permit applications; reviews applications for completeness, collects applicable fees, and forwards applications to appropriate staff for review.
• Collects fees and issues receipts; balances and reconciles receipts to monies collected at the end of each day.
• Responds to questions and permit readiness, project fees and other issues; explains policies, code standards.
• Maintains permit log, files and records management program; maintains records and files associated with plan review process, problems and permits, prepares periodic reports and conducts surveys as required.
• Responds to requests for information; provides technical information to City staff as authorized; provides assistance to the public within scope of authority; provides assistance, technical guidance and training to City staff on technical issues and statutory requirements.
• Processes contractor and sub-contractor permit applications and registration.
• Schedules pre-development and comment review meetings.
• Researches and provides data on permit and plan improvements and related subjects.
• Provides administrative support services as needed.
• Performs other duties as assigned or required.

Benefits

• 2:1 match on retirement contribution
• Vacation accrual starts at date of hire – up to 89 hours annually your first year
• Longevity pay on top of your regular pay after one full year
• Tuition reimbursement program
• Professional and personal development training available

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED