PERMIT SPECIALIST

City of South Fulton•South Fulton, GA
•$0 - $23•Onsite

About The Position

This classification conducts duties related to the processing and issuing of building permits, assisting customers, and providing administrative support for department operations.

Requirements

  • Requires a high school diploma or equivalent; supplemented by vocational or technical training and two (2) years of experience in general office work, customer service, permit processing or a related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
  • Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds).
  • Tasks may involve extended periods of time at a keyboard or workstation.
  • Some tasks require the ability to perceive and discriminate visual cues or signals.
  • Some tasks require that ability to communicate orally.

Responsibilities

  • Conducts customer service functions by telephone and in person; provides information and assistance related to department services, activities, procedures, fees, forms, or other issues; assists the public in completing applications and other forms as needed; schedules inspections; serves as liaison between inspectors and customers; responds to questions/complaints, research problems, and initiates problem resolution; and responds to open records requests.
  • Processes commercial and residential building permit applications; reviews applications for accuracy/completeness; enters information into database; receives/reviews site plans, building plans and drawings, zoning maps plat maps, and resolutions for processing of application; and forwards completed applications to appropriate personnel for approval or approves as appropriate.
  • Issues permits for approved building permit applications; verifies state/local licenses when applicable; ensures paperwork is complete and filed; ensures information is entered into database; verifies compliance with applicable codes/regulations; and issues administrative use permits, commercial advertising sign permits, certificates of occupancy, and other use permits based on the outcome of review.
  • Calculates permit fees; records transactions, issues receipts, and forwards revenues as appropriate; prepares/updates daily administrative report of base fees; reports daily count of permits issued each day and payments collected; processes requests for permit fee refunds; recommends approval or denial of refund requests; and submits reports to appropriate department/individual.
  • Conducts inventory control functions; acts a purchasing agent for division materials and supplies; receives/reviews purchase requests from division personnel; confers with suppliers about material/supply specifications; compares price quotations; prepares purchase orders; and maintains records of materials, prices, inventory, and delivery.
  • Processes inspection requests receives requests from contractors, owners, and the public; enters requests into computer program; and prints related reports for scheduling and verification purposes.
  • Maintains file system of various files/records for the assigned area prepares files, organizes documentation, and files documents in designated order; retrieves/replaces files; scans records into computer; research files; shreds/destroys confidential or obsolete documents; and conducts records maintenance activities in compliance with guidelines governing record retention.
  • Performs other related duties as required.
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