Registry Officer/Registry Manager, depending on experience

Winrock International•Little Rock, AR

2d•$65,000 - $115,000•Remote

About The Position

The Environmental Resources Trust (ERT) is a nonprofit enterprise of Winrock International focused on environmental markets. ERT ensures the integrity of environmental assets like carbon credits through science-based standards, verification, and transparent registry systems. ERT operates three carbon crediting programs: ACR (a global registry with decades of experience, approved for California and Washington programs), ART (incentivizing forest protection and restoration at scale), and STEPS (a standard for electric sector decarbonization). ACR and ART are approved by ICAO for CORSIA and have been assessed by the ICVCM as CCP-Eligible programs. They also have an MoU with Singapore and are positioned for roles in new compliance markets and under Article 6 of the Paris Agreement. The Registry Officer or Registry Manager will join the Registry Operations team following the launch of ACR and ART on a new registry platform with Intercontinental Exchange (ICE). This role involves developing support resources, assisting staff and partners with registry use, and collaborating with ICE to enhance functionality. It is an operations and client services position focused on managing registry services, engaging daily with the ACR registry platform, and supporting technical teams and participants. Responsibilities include managing the carbon credit issuance process, onboarding new participants, and maintaining accurate registry data and billing. The role requires a strong understanding of the ACR Standard, California and Washington regulations, and CORSIA and ICVCM requirements to ensure efficient registry processes while maintaining program policies, compliance, rigor, quality, and transparency. The candidate will contribute to maintaining and developing operational processes for credit integrity and may support ART and STEPS registry platforms.

Requirements

Bachelor’s degree required.
Minimum of 3 years of relevant work experience is required for a Technical Officer.
Minimum of 6 years of relevant work experience is required for a Technical Manager.
Proficiency in the full MS Office suite is required.
Strong speaking and written English communication skills are required.
Strong organizational, analytical, and systems thinking skills and a willingness to learn on the job.
Demonstrated project management ability, including effectively managing workflow for multiple tasks and partners, tracking and meeting deadlines, and reporting progress.
Detail oriented with the ability to meticulously review and provide substantive feedback on datasets and documents.
Demonstration of high level of client service, including thorough and timely responses to partner inquiries.
Impeccable integrity and trustworthiness, and a diplomatic approach to problem solving.
Ability to work well in teams and independently and consistently interact with others in a professional, courteous, and tactful manner, maintain a positive attitude, and work effectively in a team setting.
Commitment to mission and interest in market-based approaches to reducing greenhouse gas emissions required.
Candidate must be comfortable working in a flexible, high-paced environment.
Must have work authorization in the United States.
Sponsorship for this role is not available.
Must be available to travel domestically 1-3 times per year for short-term assignments.

Nice To Haves

Degrees in Business Administration, Computer Science, Software Engineering, Systems Engineering, Computer Information Science, Information Systems, Information Technology, Environmental Sciences/Policy, GHG Accounting, or related field preferred.
Additional years of experience and experience in environmental markets are preferred.
Relevant experience includes environmental markets, customer support, database management, and systems organization.
Experience developing software requirement specifications and conducting user acceptance testing is preferred.
Experience with data analytics platforms such as Tableau is a plus.
Presentation skills are an asset.
Fluency in one or more additional languages is an asset.

Responsibilities

Support staff and stakeholders use of the registries during GHG project listing, validation/verification, and credit issuance and transaction processes.
Review project data and documents submitted to the ACR registry for accuracy and completeness prior to credit issuance.
Assess new registry participant applications, including conducting know your customer (KYC) and providing onboarding assistance.
Represent the organization and constructively engage with partners to directly support ACR’s success in all markets, including answering registry participant, stakeholder, and market participant questions.
Track relevant program developments, including publication of new methodologies and approval of new Validation/Verification Bodies to ensure the registries’ functionality is in alignment.
Think creatively and practically about opportunities to improve registry service and standard operating procedures.
Maintain and update ACR policy and template documents for use by ACR users and staff.
Contribute to the development of analyses, reports, presentations, and outreach materials to support program operations and strategic business development opportunities for the registries to connect to emerging carbon markets and platforms.
A Technical Officer will learn, test, troubleshoot, and teach the functionality of the registry systems. A Technical Manager will additionally draft and/or review system specifications for infrastructure enhancements.
A Technical Officer will support, and a Technical Manager will provide leadership in engagement with its registry service providers on behalf of ACR, ART and STEPS. Participate in regularly scheduled meetings to track development needs and outcomes. Communicate as needed with the registry service providers to address any issues or questions that arise.
A Technical Officer will contribute to, and a Technical Manager will provide leadership in the ongoing management of registry datasets.
A Technical Manager will mentor more junior staff.
Complete other tasks as assigned.