Registry Officer/Registry Manager, depending on experience

Winrock International•Arlington, VA

2d•Hybrid

About The Position

The Environmental Resources Trust (ERT) is a nonprofit enterprise of Winrock International focused on environmental markets and catalyzing climate impacts. ERT ensures the integrity of environmental assets by developing accounting standards, overseeing verification, and providing transparency in the issuance, transactions, and retirement of serialized offset credits on public registry systems. ERT operates three carbon crediting programs: ACR (a globally recognized program in compliance and voluntary markets, the first private greenhouse gas registry), ART (incentivizing forest protection and restoration at scale), and STEPS (a sectoral standard for electric sector decarbonization). ACR and ART are approved by ICAO for CORSIA and have been assessed by ICVCM as CCP-Eligible programs. They also have an MoU with Singapore and are positioned for roles in new compliance offset markets and under Article 6 of the Paris Agreement. The Registry Officer or Registry Manager will join the Registry Operations team following the launch of ACR and ART on a new platform with a new technology service provider, ICE. This role involves developing support resources, assisting staff and partners with registry use, and collaborating with ICE to enhance functionality. It is an operations and client services position contributing to all aspects of registry services management. The role will engage daily with ACR's registry platform infrastructure, supporting technical team members and registry participants. Key functions include managing the carbon credit issuance process, onboarding new participants, and maintaining accurate registry data and billing. The position requires a strong understanding of the ACR Standard, California and Washington regulations, and CORSIA and ICVCM requirements to ensure efficient registry processes while upholding program policies, regulatory compliance, technical rigor, quality, and transparency. The candidate will contribute to maintaining and developing operational processes to ensure the integrity of carbon credits. The role may also support registry platform infrastructure for ART and STEPS programs.

Requirements

Bachelor’s degree required.
Minimum of 3 years of relevant work experience is required for a Technical Officer.
Minimum of 6 years of relevant work experience is required for a Technical Manager.
Relevant experience includes environmental markets, customer support, database management, and systems organization.
Proficiency in the full MS Office suite is required.
Strong speaking and written English communication skills are required.
Strong organizational, analytical, and systems thinking skills and a willingness to learn on the job.
Demonstrated project management ability, including effectively managing workflow for multiple tasks and partners, tracking and meeting deadlines, and reporting progress.
Detail oriented with the ability to meticulously review and provide substantive feedback on datasets and documents.
Demonstration of high level of client service, including thorough and timely responses to partner inquiries.
Impeccable integrity and trustworthiness, and a diplomatic approach to problem solving.
Ability to work well in teams and independently and consistently interact with others in a professional, courteous, and tactful manner, maintain a positive attitude, and work effectively in a team setting.
Commitment to mission and interest in market-based approaches to reducing greenhouse gas emissions required.
Candidate must be comfortable working in a flexible, high-paced environment.
Must have work authorization in the United States.
Must be available to travel domestically 1-3 times per year for short-term assignments.

Nice To Haves

Degrees in Business Administration, Computer Science, Software Engineering, Systems Engineering, Computer Information Science, Information Systems, Information Technology, Environmental Sciences/Policy, GHG Accounting, or related field preferred.
Additional years of experience and experience in environmental markets are preferred.
Experience developing software requirement specifications and conducting user acceptance testing is preferred.
Experience with data analytics platforms such as Tableau is a plus.
Presentation skills are an asset.
Fluency in one or more additional languages is an asset.

Responsibilities

Support staff and stakeholders use of the registries during GHG project listing, validation/verification, and credit issuance and transaction processes.
Review project data and documents submitted to the ACR registry for accuracy and completeness prior to credit issuance.
Assess new registry participant applications, including conducting know your customer (KYC) and providing onboarding assistance.
Represent the organization and constructively engage with partners to directly support ACR’s success in all markets, including answering registry participant, stakeholder, and market participant questions.
Track relevant program developments, including publication of new methodologies and approval of new Validation/Verification Bodies to ensure the registries’ functionality is in alignment.
Think creatively and practically about opportunities to improve registry service and standard operating procedures.
Maintain and update ACR policy and template documents for use by ACR users and staff.
Contribute to the development of analyses, reports, presentations, and outreach materials to support program operations and strategic business development opportunities for the registries to connect to emerging carbon markets and platforms.
Learn, test, troubleshoot, and teach the functionality of the registry systems (Registry Officer).
Draft and/or review system specifications for infrastructure enhancements (Registry Manager).
Support (Registry Officer) and provide leadership in engagement with its registry service providers on behalf of ACR, ART and STEPS (Registry Manager).
Participate in regularly scheduled meetings to track development needs and outcomes.
Communicate as needed with the registry service providers to address any issues or questions that arise.
Contribute to (Registry Officer) and provide leadership in the ongoing management of registry datasets (Registry Manager).
Mentor more junior staff (Registry Manager).
Complete other tasks as assigned.