Registration Supervisor- GME Practice
About The Position
The Registration Supervisor will coordinate and direct all non-medical office functions and activities related to registration, billing, managed care, insurance and scheduling operations. This position will ensure systems and policies and procedures are implemented to effectively oversee registration related functions. Responsible for the staffing and supervision of all registration personnel. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning and directing work. This position is responsible for overseeing the registration processes of the GME Practices on a daily basis and to ensure effective business operations in coordination with the GME Nurse Managers.
Requirements
- Bachelor's Degree (Required)
- Business or equivalent combination of Experience and education.
- Five to seven years of office related Experience in business and financial operations in a health care environment.
- Supervision and management Experience in health care is required.
- Organization, management and supervision skills.
- Computer skills and financial knowledge base.
Responsibilities
- Responsible for the daily supervision of the registration and business office personnel and delegation of duties to ensure the efficient operation of patient flow.
- Supervises the office staff which may include positions such as registration, clerical, administrative etc.
- Manages work flow and delegates duties for the registration of the GME practices.
- Responsible for facilitating the timely and accurate registration of patients to the GME practices and ensuring efficient patient flow of the check-in process.
- Provides leadership, direction and coaching to associates to help them reach their potential.
- Acts as a resource for customer service issues with associates, physicians and patients in the GME practices.
- Responsible for establishing links of communication to the GME Nurse Managers/Director regarding scheduling, revenue cycle, equipment and ancillary service issues.
- Collaborates with the Nurse Manager for patient flow as it relates to the certified medical assistants.
- Oversees the certified medical assistants as they work the registration area.
- Responsible for overseeing the collection of patient payments at the time of service as determined at the time of verification of benefits.
- Responsible for ensuring maximum realization of revenue at the time of service.
- Responsible for overseeing the TOS of each practice on a daily basis and ensuring the proper methods of receiving, recording and depositing of payments and other receipts.
- Responsible for enforcing the internal controls required for cash management and for processing and reconciling the month end reports.
- Responsible for report generation for monitoring customer service, phone service etc. for the GME practices.
- May have responsibility for maintaining a database, projects or programs on an ongoing basis.
- Will maintain/process time sheets/payroll in coordination with the GME Nurse Managers.
- Performs miscellaneous and other duties as requested by the GME Nurse Managers/Director.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
