Registration Scheduling Specialist

Main Line Health • Exton, PA

2d • Onsite

About The Position

The Registration Scheduling Specialist works at Main Line Health Center in Exton and serves as one of the first points of contact for new patients. The role collects and captures accurate patient data, provides empathetic customer service, and helps patients understand their financial responsibilities and available services. The specialist communicates with nursing staff, other departments, physician and medical offices, and the general public to provide outstanding service.

Requirements

• At least 2 years of customer service experience.
• Excellent customer service skills.
• Excellent computer skills.

Nice To Haves

• At least 2 years of registration experience in a medical setting.
• Knowledge of medical terminology.
• Knowledge of insurance and third-party reimbursement.
• High school diploma preferred.

Responsibilities

• Collect and capture accurate patient data.
• Provide excellent, empathetic customer service to patients.
• Help patients understand their financial responsibility and the services available to them.
• Interact with nursing staff, other departments, physician offices, medical offices, and the general public as needed to provide outstanding service.

Benefits

• Tuition reimbursement of up to $6,000 per year, based on full-time or part-time status.
• Up to 120 hours of paid time off per year, based on full-time or part-time status.
• Employee discounts on various activities, services, and vendors.
• Free employee parking.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED