Registration/Scheduling Clerk, 6 North Hematology/Oncology Clinic

Nova Scotia Health and IWK HealthHalifax, NS
CA$23 - CA$25Onsite

About The Position

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families, and communities and are grateful for the generous donor support we receive. Promoting an anti-racist environment and calling out discrimination as we work and provide care is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportion of transgender and non-binary people of any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases, and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, and 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels. The Opportunity Reporting to the Manager, Hematology/Oncology/Nephrology Services, the Registration/Scheduling Clerk is primarily responsible for patient registration/scheduling for the Hematology/Oncology Care Team and also provides registration/scheduling support to other care teams within the Hematology/Oncology/Nephrology Service when required.

Requirements

  • Minimum High School Diploma or GED required.
  • Knowledge of computer programs, including MS Office and Outlook, required.
  • Demonstrated flexibility to meet workload demands.
  • Demonstrated accurate keyboarding and data entry skills required. Testing will be conducted on short-listed candidates, and results will be factored into the candidate's overall suitability for this position.
  • Strong organizational and time management skills required.
  • Strong interpersonal and communication skills required.
  • Demonstrated initiative and ability to work as a team player.
  • Medical terminology required.

Nice To Haves

  • Graduate of a recognized Secretarial or Office Administration Diploma Program is an asset.
  • Previous experience in CWS registration and scheduling preferred, preferably in a hospital setting.
  • Previous experience with Meditech preferred.
  • Competency in other languages considered an asset.

Responsibilities

  • Scheduling clinic appointments, accommodating the various needs of clients and staff.
  • Co-ordinating appointments for patients requiring OR procedures and other multi-disciplinary sessions.
  • Registering patients for clinic visits; greeting and directing clients.
  • Accurately entering patient information into Meditech.(and other computerized databases as required).
  • Completing various health forms as required.
  • Receiving and relaying messages via phone and fax.
  • Maintaining adequate supplies and orders as needed.
  • Providing general support to clients and staff (filing, photocopying, making telephone calls, workload data, etc.).
  • Ordering blood work.
  • Covering the main clinic phone line.
  • Participating in ambulatory care team discussions as required, offering input and energy into efforts at improving clinic efficiency and functioning.

Benefits

  • enhanced benefits
  • wellness programs
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