Registration Representative Mount Carmel East ED

Trinity Health•Columbus, OH

2d•Onsite

About The Position

The Registration Representative, also known as Patient Financial Specialist I, is responsible for ensuring the collection of accurate and complete registration/admission information and the completion of required forms for all patients. This role also involves collecting patient deductibles, co-pays, coinsurance, and deposits. The representative will gather and evaluate confidential patient financial data to determine qualification for financial assistance and patient financial responsibility. Additionally, they will collect payments, facilitate the resolution of billing questions, and serve as an information resource to other departments and physician offices. A key aspect of this role is understanding the relationship between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third-party regulations, including Medicare and Medicaid. The representative must adhere to all pertinent legislation regarding the use and disclosure of medical and financial information, debt collection, and credit reporting. They will also establish payment arrangements for patients and evaluate past account history, all while upholding the department's Service vision.

Requirements

High School Diploma or GED is required.
Demonstrated experience may be used in lieu of degree.

Nice To Haves

Associate’s Degree in HealthCare Administration, Business Administration or related field.
Minimum of three years experience in a physician's office, clinic, hospital business office, financial service setting, or related area dealing with the public in collection of data and funds.

Responsibilities

Register patients
Verify insurance
Patient communication
Soft collection when registering patients
Using EPIC
Demonstrates understanding of Medicare, Medicaid and other third party information requirements and adheres to all third party regulations.
Demonstrates working knowledge of third-party payor benefits and requirements, and regulations impacting registration procedures.
Demonstrates working knowledge of CPT and ICD 9 coding and payor reimbursement methodologies.

Benefits

Medical, dental, and vision with coverage starting on day one.
Retirement savings account with employer match starting on day one.
Generous paid time off programs.
Employee recognition programs.
Tuition/professional development reimbursement.
Relocation assistance (geographic and position restrictions apply).
Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing.
Employee Referral Rewards program.
DailyPay - ability to see earnings daily and transfer money any time before payday.
Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.