Registration Representative Mount Carmel East ED

Trinity Health•Columbus, OH

20h•Onsite

About The Position

The Registration Representative (Patient Financial Specialist I) at Mount Carmel East ED ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. This role is responsible for collecting patient deductibles, co-pays, coinsurance, and deposits. The representative gathers and evaluates confidential patient financial data to determine qualification for financial assistance and patient financial responsibility. They also collect payments, facilitate the resolution of billing questions, and serve as an information resource to other departments and physician offices. A key aspect of this role involves understanding the relationship between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third-party regulations, including Medicare and Medicaid. The representative must adhere to all pertinent legislation regarding the use and disclosure of medical and financial information, debt collection, and credit reporting. Additionally, they establish payment arrangements for patients and evaluate past account history, all while upholding the department's Service vision.

Requirements

High School Diploma or GED is required.
Demonstrated experience may be used in lieu of degree.
Must be available full time during the first 2 weeks for training: 8:00 am – 4:30 pm.

Nice To Haves

Associate’s Degree in HealthCare Administration, Business Administration or related field.
Minimum of three years experience in a physician's office, clinic, hospital business office, financial service setting, or related area dealing with the public in collection of data and funds.

Responsibilities

Register patients
Verify insurance
Patient communication
Soft collection when registering patients
Using EPIC
Demonstrates understanding of Medicare, Medicaid and other third party information requirements and adheres to all third party regulations.
Demonstrates working knowledge of third-party payor benefits and requirements, and regulations impacting registration procedures.
Demonstrates working knowledge of CPT and ICD 9 coding and payor reimbursement methodologies.

Benefits

Medical, dental, and vision with coverage starting on day one.
Retirement savings account with employer match starting on day one.
Generous paid time off programs.
Employee recognition programs.
Tuition/professional development reimbursement.
Relocation assistance (geographic and position restrictions apply).
Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing.
Employee Referral Rewards program.
DailyPay - ability to see how much you’ve made every day and transfer your money any time before payday.
Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.