Registration Authority (RA) Lead

Mano Lani•Quantico, VA

5d•$60,000 - $75,000•Onsite

About The Position

Mano Lani is looking for an RA Lead who will provide technical oversight, supervisory guidance, and operational management for the PKI Enterprise Help Desk and all Registration Authority operations. This position is the Government's primary touch point for all PKI RA Operations management tasks and leads a team of RA Technicians in delivering professional certificate lifecycle services to USMC customers worldwide, including tactical and deployed environments.

Requirements

Must be a U.S. citizen and able to obtain and maintain a government security clearance
Bachelor's degree in Information Technology, Cybersecurity, or Computer Science
CompTIA Security+ CE or equivalent DoD 8570/8140 IAM Level II baseline certification.
DoD/NSS PKI Registration Authority Certification required
DoD/NSS Local Registration Authority Certification required
DoD/NSS Key Recovery Agent Certification required
Experience as or familiarity with DoD/NSS PKI RA/LRA Auditor processes
Experience with enterprise PKI help desk operations in a DoD environment
Experience with the Token Management System and NEATs for token production and issuance
A valid U.S. passport is required for potential OCONUS LRA audit travel

Nice To Haves

Prior experience in a lead or supervisory role within a DoD PKI or identity management program
Familiarity with Purebred mobile credential derivation and MCCOG Remedy ticketing systems
Experience coordinating LRA field audits across multiple installations

Responsibilities

Serve as the RA Operations single point of contact; provide technical oversight and leadership to all RA contractor support staff
Direct certificate issuance, revocation, key recovery, PIN resets, and token lifecycle management operations for DoD/NSS NIPRNet and SIPRNet PKI
Oversee creation and removal of Local Registration Authorities; manage LRA audit support activities including coordination of travel to field sites
Manage production and issuance of USMC Alternate Tokens via NEATs and DoD/NSS SIPRNet tokens via the Token Management System
Enforce certificate revocation timelines and CPS/RPS compliance standards across all RA operations
Maintain and sustain the central repository of PKI records as specified by the Government and DoD PKI Certificate Policy
Oversee daily physical and electronic logbooks of all RA certificate activities per CPS/RPS requirements
Develop and deliver PKI training materials for LRAs, Trusted Agents, System Administrators, and end users; coordinate training facilities and schedules as needed
Submit and update Remedy tickets per established service level metrics; oversee ad-hoc metric collection and reporting as directed
Lead LRA audit planning and execution; prepare and submit audit reports within required timeframes
Coordinate certificate disposition for USMC casualties and support certificate issuance for mobile devices via Purebred